* POSITION:*

MAT-Case Manager and Intake Specialist

SCHEDULE: Full time

LOCATION: Reno, NV 89503

SALARY:

$21.75-$25

* TO APPLY:*

Careers Page - https://www.nnhopes.org/about/careers/

Please note, employers may close jobs on the website at any time.

SUMMARY:

Case Management services serve as a hub for communication, collaboration, and support for patients working with interdisciplinary teams. Case Managers at HOPES provide Non-Medical Case Management services to patients by completing program screening and providing referrals and related service navigation that improve patient overall health outcomes. Intake services include identifying patients needs and provide linkage to services at Northern Nevada HOPES and coordinate with community partners.

*MINIMUM/PREFERRED REQUIREMENTS: *

• Due to real and potential conflicts of interest that exist when HOPES Behavioral Health providers render services to their coworkers, it is HOPES policy (Policy HR0005) that HOPES employees may not access HOPES Behavioral Health Services. For the same reason, current Behavioral Health patients/clients cannot be employed by HOPES. Accordingly, you hereby acknowledge and understand that if you are receiving services from a HOPES Behavioral Health provider at the time you are offered and accept employment with HOPES, you have the option of rescinding your acceptance of employment or finding a new behavioral health provider outside of HOPES before starting employment with HOPES.

* Requirements:*

• Professional or Para-Professional experience in the case management or treatment of individuals in any of the following care coordination areas: Medical/Nonmedical, HIV+, Housing, Behavioral health, or targeted care coordination for vulnerable populations such as pediatric, geriatric, or LGBTQA+
• De-escalation skills and/or experience in de-escalating patients is required
• Able to work autonomously as well as collaboratively with all team members required.
• Computer literacy in Word, Excel, and Medical record keeping is required
• Able to communicate and listen effectively required.
• Valid BLS required prior to hire, per HRSA compliance.
• Community Health Care Worker preferred.
• Associates or Bachelors degree in human services or healthcare field preferred.
• Proficient in Spanish/English, written and verbal preferred but not required.

We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.

JOB RESPONSIBILITIES/DUTIES:

Case managers use a holistic, patient centered approach to identify barriers to health outcomes. Using evidence-based and harm reduction rooted practices, Case Managers provide care coordination in partnership with patients to meet their individual goals. Case Managers work with patients through completing assessments, care planning, group facilitation, service enrollment, and continued case review with the goal of improving patient self-sustainability and improved health. Case managers work with interdisciplinary teams and community resources to address identified barriers and vulnerabilities in support of the patents identified goals through care planning and continued support as needed. The case manager is responsible for upholding department and agency standards for patient care by engaging in case consultation, interdisciplinary meetings, and continued educational opportunities. The case manager engages patients through the initial intake by completing a needs assessment, orienting them to the processes at HOPES, linking them to services and explaining payment options.

BENEFITS:

To find out more about HOPES, visit our website at https://www.nnhopes.org/. We have a great mission and will be inducted into the Best Places to Work Hall of Fame for being a three-time winner in five years. All our careers are listed on our Careers page at https://www.nnhopes.org/about/ areers/. If you'd like to learn more about what HOPES is doing in the community, sign up for our newsletter at https://www.nnhopes.org/newsletter/.