Job Title: Service Trainer

Work Shift: 8a-5p (Travel Required)

JOB DESCRIPTION

Job Summary:

The Service Trainer is responsible for traveling to dealers and/or customers to deliver various training(s) to improve dealers/customers knowledge on Bandit equipment. They will identify areas of improvement and work towards implementing training(s) to dealers/customers. They will adhere to all Bandit safety, quality, inventory and production guidelines, standards, policies, and procedures.

Duties and Responsibilities:

• Delivery training and development initiatives to assist dealers/customers with enhancing their Bandit equipment knowledge.
• Collaborate with management to discuss and implement training needs with various dealers.
• Organize and conduct training at various locations across North America.
• Assess training needs through various methods, such as surveys, interviews, or consultations.
• Provide continually training support to all dealers, new and old
• Facilitate in-person trainings to dealers/customers
• Collaborate with other departments to assist dealerships with getting equipment and/or parts.
• Modify dealership training programs as needed to best suite their training needs.
• Communicate training updates as needed
• Other duties as assigned.

Qualifications and Education Requirements:

• High school diploma or GED
• Valid drivers license and passport
• Excellent written and verbal communication skills
• Excellent customer service skills.
• Sales background preferred.
• Proficient computer skills
• Four (4) or more years of experience with various Bandit equipment

Physical Requirements:

• Frequently sit for extended periods of time
• Occasionally stand, walk, push, pull, stoop, pinch, grasp, and/or bend
• Requires employee to occasionally work both inside/outside in heat/cold, and/or wet/humid conditions.
• Occasionally required to use personal protective equipment (PPE) to prevent injury.
• Occasionally lift 30 pounds