Clinic Account Manager, Ophthalmology

Location of Work Remote, Chicago; Remote, Denver; Remote, Minneapolis

Employment Type Full Time Employee

Job Description

Our mission

At Corza Medical, our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and effort. We are a passionate team guided by our core belief that you should never have to choose between performance, value, and a quality customer experience. We are here to support you every step of the way.

Our brand promise

We deliver a collaborative experience by working directly with the surgical community to ensure you get the exact surgical tools you need at the right time and the right price.

• Remarkable service: A seamless, personal process designed around you and your needs.

• Trusted performance: Our product family is the result of years of experience championing surgeons and listening to their expertise.

• Outstanding value: No matter the surgical specialty, we deliver quality products for all markets.

Our people promise

Excellence is our Specialty and what makes us successful is our people. We are committed to fostering a positive, empowering and growth-oriented environment where all team members are encouraged to share their opinions and ideas. That means you will work alongside an accomplished and highly collaborative team that inspires commitment to our goal in attaining excellence in everything they do.

Job Purpose Summary

• We are seeking a Clinic Account Manager with an entrepreneurial spirit who excels in a dynamic, growth-oriented environment to join our team. The Clinic Account Manager is responsible for owning the sales process for our clinic product portfolio, providing in-service and technical support to customers, and working in conjunction with our Field Sales Team on customer management.

​​​​ What you will do

• In partnership with the field sales team, be the primary point of contact on our clinic product portfolio while also providing technical support, in-service support and data support to our customers.

• Where applicable, provide hands-on demonstrations and education to healthcare professionals in Acute & Non-Acute setting on the proper use and benefits of our clinic product portfolio.

• Work closely with the field sales team to identify and pursue cross-selling and upselling opportunities.

• Maintain detailed records of customer interactions, training sessions, and account activities in CRM systems.

• Successfully conduct clinical evaluations to validate product performance to ensure sale and ongoing use of products.

• Collect and report customer feedback.

• Understands the different types of Ophthalmic clinic products such as AmbioDisk, AmbioSurg, Punctal Plugs and Barron Trephine Systems.

• Develops and maintains strong relationships with clients and internal teams.

• Demonstrates excellent interpersonal and communication skills.

• Continually gathers information on the competitive landscape, prevalent industry trends, and business climate within the territory and shares it with the company.

• Attend trade shows, conventions, and/or clinical meetings as needed.

• Understand and comply with applicable customer policies, HIPAA, and vendor requirements.

• Perform other related duties as assigned or required.

What you will need

• Bachelor’s degree in related field.

• Ability to become proficient in clinical and technical product and procedure knowledge, as well as a clear understanding of how to properly function within a private physician office and/or hospital based operating room setting.

• Proficient with CRM platform (Salesforce.com).

• Highly organized and has very effective time management skills.

• Highly customer focused.

• Excellent selling and presentation skills.

• Must be able to analyze financial information.

• Strong written and verbal communication skills including strong listening skills.

• Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.

• Working knowledge of Windows, MS Office, PowerPoint as well as networks and internet applications.

• Up to 20% travel domestically within territory (depending on candidate’s location within region).

What we value

• Customer First - We deliver extraordinary experiences.

• Accountability - We do what we say.

• Integrity - We do what is right.

• Inspired - We love what we do.

• One Global Team -We before me, always.

Join us today and Excel@Corza !

A reasonable estimate of the current pay range for this role is $95,000 - $115,000 (base +commission). Further, pay that is offered is based on geographic location, internal equity, market data, applicant’s job-related skills, commensurate experience, required licensures, certifications and certain degrees.

Corza Medical offers a competitive benefits package including medical, 401K, vacation and sick time, paternal leave and other benefits.

Corza Medical is an equal opportunity employer. Corza Medical evaluates qualified applicants without regard to race, color, marital status, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, veteran status or other protected characteristics.