Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers . Our family of over 25 personal care brands serves people in more than 50 countries . We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.

Position Summary

The National Account Manager leads the development and implementation of business planning with customers to drive volume, profit and share growth of the Jack Black brand. They serve as the primary customer contact and manage customer partnerships. Responsibilities include proactively managing, monitoring, evaluating and updating the overall business plan to meet all volume, profit and share objectives. In addition, the National Account Manager is responsible for implementing Jack Black brand strategies/tactics by working closely with key decision makers and utilizing category management initiatives to include the implementation of our 4 P (Product, Promotion, Placement, and Pricing) objectives to influence customer decision making.

Core Competencies

1. Influence:

The National Account Manager (NAM) is responsible for developing the annual business plan per customer and ensuring it is consistent with internal Jack Black objectives. With an understanding of both Jack Black and customer objectives, the NAM creates mutually beneficial business plans and is influential in implementing plans with customers. Able to develop productive working relationship with key decision makers at various levels within the customer's organization and influence decision making by utilizing fact-based data analysis and category strategies.

1. Critical Thinking:

The NAM must have the ability to process complex data and provide critical inputs for monthly forecasting, sales planning and the annual business planning process. They must be able to objectively process brand metrics, shopper and customer metrics and understand how to combine these inputs into mutually beneficial solutions for Jack Black and customers.

1. Collaboration:

Collaboration skills are essential to the success of the NAM as they are charged with finding ways to create and extend partnerships with internal as well as external customers. Must possess advanced organizational understanding and have the ability to identify barriers and overcome objections with creative solutions. They must foster information sharing and create linkages within EPC and across to their customers to ensure on-going collaboration.

1. Teamwork:

National Account Managers work together with other sales team members and resources to create an atmosphere of mutual learning by encouraging an exchange of ideas and information. They foster a “can do” attitude and look for opportunities or improvements to improve the team’s productivity. Effective NAMs regularly recognize the contributions of others to foster greater sense of team and teamwork.

1. Customer Focus:

National Account Managers must possess the ability to understand the customer, their strategic focus and then develop complimentary business plans that deliver Jack Black’s objectives while adding value to the retailer’s business. The NAM owns the business relationship with the customer and must seek to ensure engagement, penetration and collaboration at senior levels as well as cross functional collaboration to achieve goals. NAMs must constantly balance the pursuit of adding value for the customer while seeking continued financial growth for Jack Black.

1. Achieving Results:

Consistently achieving assigned sales goals is essential for the successful NAM. They must be skilled in pursuing and delivering both short and long term goals while aligning the necessary resources to deliver their annual business plan. NAMs initiate actions to reach challenging goals and willingly over deliver to ensure the team/company achieve larger, overarching goals. NAMs demonstrate flexibility and are ready to adapt to changing accounts or internal processes to gain efficiencies.

Required Skills and Experience

BA/BS Required and 10 years of experience with consumer products companies

Business Planning & Implementation:

Able to critically review/assess customer's competitive position, business model and strategies to create a customer investment strategy (use of trade, no charge, and marketing resources) that will best support mutual growth.

Must utilize Jack Black sales planning tools to create optimal customer plans to deliver top and bottom line operating plans. Demonstrate a comprehensive understanding of Brand objectives and translate these into business plans for the customer. Business plans should reflect both Jack Black and customer objectives.

Communication:

Must possess the ability to create compelling, motivating and informative communication with customers and Jack Black internal teams. As the primary link between Jack Black and the customer, the NAM must maintain a robust communication link encouraging engagement and collaboration. The NAM proactively communicates plans to Sales and Brand Strategy, Planning and other internal resources.

Merchandising:

Partner with the Jack Black Creative and Marketing teams to request, plan and approve in-store merchandising updates/opportunities and signage requests per customer. Must also communicate requirements to customer corporate team to ensure proper execution at retail.

Business Acumen & Sales Analysis:

The ability to manage and understand critical business processes which supports/maintains the business on an ongoing basis. Recognizes the effect of accurate management of business financials and understands the impact of key decisions. Must be able to pivot and manipulate sales data to track retail sales and identify opportunities.

Order Management:

National Account Manager works closely with Operations to manage and track open EDI orders to ensure they ship timely within the designated ship window. All out of stocks, pricing errors and order issues will be communicated to National Account Manager. Timely resolution is required.

Working Relationships

• Regular interface with Operations, Marketing, Creative, Sales and Brand Strategy, Planning, and Finance.

Work Environment

• Remote

• Seasonal travel to visit customers

The salary range for this position is $104,000 - $156,000. The actual base salary offered to a candidate may vary based upon factors including, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance.

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Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.