516986BR

Title:

Training Developer-S

What you'll do... :

JOB SUMMARY

As a Training Developer (S), you will assist in developing Client Care training for our field associates. You'll also assist in creating training videos to demonstrate how our tax office systems work, or how to access and read reports in DSA.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• You will work closely with our Senior Training Developers and your squad to write content that fits in our micro-learning strategy—content includes training for all field roles as well as videos, job aids, and suggested scripting to help our associates.

• You’ll use templates within Habitat (our e-learning platform) to ensure content meets our brand standards and maintains consistency throughout all courses.

• As needed, you’ll participate in stakeholder meetings to better understand key business initiatives and develop training to support these initiatives.

Job ID:

516986BR

Address1:

Home Office - MO

City:

Remote

State:

Missouri

About H&R Block... :

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

Employee Type:

Seasonal - Corporate

It would be even better if you also had... :

• Four years’ experience in training and development in a corporate financial services or tax environment.

• Prior experience creating content in Habitat, our e-learning platform.

What you'll bring to the team... :

Education:

• Bachelor’s degree in Instructional Design, Adult Education, Educational Technology, or related field; or the equivalent through combination of education and tax office experience.

Work Experience:

• Tax office knowledge

• Excellent time management skills—you’ve demonstrated the ability to establish priorities, organize and plan work to satisfy established timeframes.

• Strong writing skills

• Proficient using a Windows-based computer system.

• Proficient in MS Word, Excel, and PowerPoint.

• Work well with others—collaboration is the key to success for this team.

• Ability to adapt to a variety of business situations.

• At least 3 years’ experience in content development of which 2 years is in a financial services or tax environment.

• Experience in course development, and/or instructional project management.

• Knowledge of instructional design theory, concepts, principles, and techniques.

• Demonstrated knowledge of adult learning theory and learning styles.

Posting Title:

Training Developer-S

Job Family:

Learning & Development

WOTC Eligibility Check:

Yes

Pay Range Minimum:

62000

Pay Range Maximum:

93000

Pay Range Information:

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.