About the Role

Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers?

The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday Spend expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.

Our Consultants have a deep understanding of Workday Financials applications. In this position, we are looking for expertise in some of the following Functional Areas:

Workday Strategic Sourcing

• Intake Forms

• Pipeline

• Sourcing

• Contracts Management

• Supplier Relationship Management

Procurement

• Requisitions/Purchase Orders

• RFX

• Receipts/Receipt Accruals

• Supplier Portal

• Procurement Cards

• EDI Transactions

Supplier Accounts

• Suppliers

• Supplier Invoices

• Matching

• 1099 Processing

Inventory

• Stock Requests/Fulfillment Processing

• Par Management

• Cycle Counts

• Replenishment

Expenses

• Spend Authorizations

• Expense Report Processing and Repayments

• Credit Card Processing

• Travel Booking Records

Major Responsibilities Include:

• Conducting research to ensure understanding of customer questions and related Workday concepts.

• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.

• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.

• Clearly and effectively communicating responses and value to customers.

• Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).

• Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).

• Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).

• Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.

• Keeping up to date with industry practices and the ability to engage with our customers on those topics.

• Helping drive the creation of new programs to drive customer feature adoption.

   

In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:

• Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers

• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization

• Provide one-on-one customer configuration designs

• Deployments including full deployment of Workday features