Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

JOB SUMMARY

This position is responsible for the release of new software product features that span a variety of business functions, specifically related to our Partner Integrations and APIs. This position plays a key role in identifying business opportunities within their vertical, introducing operational improvements, furthering our technical capabilities, enhancing our customer experience and engaging with the appropriate Agile sprint teams in releasing features that best address business needs.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Develops and prioritizes functional requirements for new or revised features or enhancements.

• Engages with internal stakeholders to gather additional business requirements.

• Drive requirements prioritization activities within their Agile sprint team(s).

• Identify business opportunities through direct engagement with clients, other external stakeholders, and market research.

• Participate in key sprint events, including sprint planning, backlog refinement, and review/demos.

• Communicate with internal and external stakeholders on release outcomes.

• Assist in user research with UX/UI Designers.

• Identify success metrics to measure feature effectiveness.

• May lead projects and perform other duties as assigned.

• Occasional business travel may be required.

SUPERVISORY RESPONSIBILITIES

• N/A

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work effectively with geographically distributed teams and build collaborative relationships.

• API and Partner Integrations

• Possess knowledge on Agile methodologies.

• Possess expert knowledge of subject matter.

• Can manage complex issues while prioritizing requirements.

• Performs work with a high degree of latitude.

• Customer/client orientation.

• Analytical thinking skills.

• Oral and written communication skills.

• Project scheduling skills. Project management skills.

EDUCATION AND TRAINING

• Bachelor's Degree Computer Science or a related field preferred.

• Zero (0) plus years of experience working on B2B, B2B2C, or SAAS-based product teams desired.

• Experience with JIRA, Confluence, and/or Tableau tools preferred.

• Scrum/Agile certification desired.

• Experience in a healthcare-related desired.

• Or equivalent combination of education and/or experience.

Other Competencies

• Drive for Results - Establishes aggressive goals and takes appropriate, calculated risks to achieve results. Acts with a sense of urgency regarding personal and organizational goals and priorities. Demonstrates discipline and does the right thing, even when it is difficult. Shows determination and persistence in the face of challenges.

• Customer-Focus - Listens to understand the customer’s perspective and is patient with their frustrations and struggles. Anticipates customer needs and demonstrates commitment to exceeding their expectations. Shares ideas on how to enhance the customer experience. Builds rapport with customers through being empathetic and demonstrating reliability.

• Self-Awareness - Thinks through possible outcomes and impact on others before taking action. Recognizes strong emotional reactions and directs the energy into productive behavior and communication. Can articulate personal values and aspirations. Leverages personal strengths while working on managing weaknesses.

• Valuing Others - Values and embraces the individuality of others by treating everyone with dignity, respect, and compassion. Appreciates other cultures and perspectives and seeks common ground through listening and demonstrating empathy. Credits others for their contributions and accomplishments. Builds relationships across the organization through transparency and extending trust to others.

• Learning Agility and Development - Seeks after and takes on challenging assignments to broaden skills and perspective. Proactively seeks out resources to support personal development (books, articles, online resources, company resources, subject matter experts, etc.) Reflects on and discusses successes and failures to learn and strive for continuous improvement. Continuously seeks feedback from peers and leaders on growth opportunities.

• Innovation - Seeks and shares ideas to improve work processes, from small tweaks to large changes. Applies the creative ideas from others and embraces opportunities to pilot and experiment. Reflects on and discusses how new ideas and processes impact other teams and the customer. Adjusts to changing conditions and finds ways to get the work done

Core Values

• We treat everyone with dignity and RESPECT

• We earn the TRUST of our members, and each other

• We provide RELIABLE services that open doors

• We serve with courtesy and COMPASSION

• We prioritize SAFETY

• We communicate with purpose and TRANSPARENCY

COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Salary: $69,900 - $94,400 annual

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance

• Employer Paid Basic Life Insurance and AD&D

• Voluntary Life Insurance (Employee/Spouse/Child)

• Health Care and Dependent Care Flexible Spending Accounts

• Pre-Tax and Post --Tax Commuter and Parking Benefits

• 401(k) Retirement Savings Plan with Company Match

• Paid Time Off

• Paid Parental Leave

• Short-Term and Long-Term Disability

• Tuition Reimbursement

• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information (https://www.eeoc.gov/laws-guidance)

• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com

Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare!

Our goal isn’t a number. It’s a difference.

Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation (https://www.modivcare.com/offerings/nemt) and personal and home care (https://www.modivcare.com/offerings/personal-care) to enable greater access to care, reduce costs and improve outcomes.

Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform.

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