What if your job description were simply - “Make tomorrow better”? 

That’s the essence of roles within our XPay team in the Microsoft AI org. Every day, we bring our insatiable curiosity and customer obsession to the table, challenging ourselves and each other, to make tomorrow better for the billions of consumers and the millions of businesses we empower around the globe.

XPay is filling a huge gap across the company. The vision is to deliver a Microsoft Wallet that is a holder of user’s cards, passwords, digital assets, and leverage these assets to meet Microsoft consumers where they are and delight them in their everyday experiences by delivering convenience and savings, earning user’s trust, and taking actions obo user. With Microsoft Wallet, users can access their digital ids and assets no matter where they are, can enjoy smart purchase experiences, and can seamlessly login and manage their credentials across all their sites and apps, and engage in the world of web 3.0. The Wallet is credible and delivers a magical and personal experience.

The XPay team delivers both a service platform and the Microsoft Wallet consumer product; these enable B2B, B2C, C2C payments in many different products and services across Microsoft. It is the enabler that lights up delightful new purchase and identity journeys and brings in user engagement and stickiness. It is what enables users to engage in the world of Web 3.0 with ease, security, and sustainability. This is a huge growth area in the industry with a 4T dollar opportunity. We need a leader with the creativity to identify and deliver on new initiatives that will capitalize on these trends and propel new business growth, work with partners across the company and external, work with the regulatory disciplines as payments is a highly regulated space and lead the project across a vteam of XPay and partner product managers, engineers, designers, user research, business function SMEs.

So, if you are eager to bring your passion and hunger to work every day so that you can empower our customers, and you’re… 

• excited to help Microsoft win fans and advocates in the race of payments, Password Manager, AI

• excited about having your results contribute to billions of dollars in revenue,

• excited about designing and developing innovative delightful experiences, and truly scalable high-performance services that run in the cloud…

…what are you waiting for? Reach out and let’s talk!

Are you ready for that challenge?

#MicrosoftAI

Responsibilities

As a Principal Product Manager, you will take on the challenge of growing our portfolio to enable delightful experiences and monetization for businesses and consumers. You will take Wallet beyond Edge to Copilot, other Microsoft and 3P consumer products, and across PC and mobile.

You will shape these products every day, as the CEO for your product portfolio. You will walk in our customers’ shoes – building on engagements with them, you will understand how they are using our product today and what they need from our product tomorrow. You will deeply understand the industry we’re serving, the business we’re in and our competition. You will identify new growth initiatives, craft product vision and the strategy to realize it. You will lead innovation, using data to experiment, learn, and iterate, without fear of failure. You will work across the company with other product groups, as well as across the aisle with other disciplines. We need leaders who can keep the big picture in focus, while being able to dive into the unique engineering challenges we face daily. You will partner with, and inspire, our development team to deliver significant value to our customers and business. Besides working with these technical peers, you will also work well with non-engineering disciplines such as our UX Research/Design/Content, Sales, Support, Marketing, Business Development, Operations, Compliance, Legal and Finance partners – you will leverage and collaborate with them to keep a close pulse on our customers, define best-in-class experiences, evangelize our vision and roadmap externally, take changes to market, and then measure their impact against customer and business goals.

You are a great candidate if you check off the following boxes

• Thought leadership, along with crafting and communicating vision, strategy, roadmap

• Customer focus, i.e.  understand customer needs and competitive landscape, to achieve the best outcomes for the customer.

• Excellent product sense

• Passion and skills related to designing customer facing UX, AI powered products, and data visualizations

• Ability to work through ambiguity and bring clarity across teams

• Ability to influence product and process transformation across organizational boundaries

• Adapt plans considering external and internal landscape changes

• Independently anticipate and identify complex problems

• Critical thinking & creative problem solving, i.e. not take things at face value and provide thoughtful solutions

• Open-mindedness, i.e. growth mindset vs. fixed mindset

• Diverse and inclusive strong cross-team collaboration, i.e. not operating in silos, active listening and inviting diverse perspectives, focusing on shared success

• Excellent organizational and analytical skills, with strong technical abilities

• Excellent written and oral communication skills

• Data-driven decision making, i.e. understanding the data and using it thoughtfully

• Self-motivated with a demonstrated ability to work in a fast-paced environment

• Evangelize and generate excitement around work

Qualifications

Required/minimum qualifications

• Bachelor's Degree AND 10+ years experience in product/service/project/program management or software development

• OR equivalent experience.

• 7+ years experience working on user facing products, spanning product leadership, product discovery, user research, competitive analysis, planning, execution, data-driven product iterations, and demonstrated product sense and collaboration skills

Additional or preferred qualifications

• Bachelor's Degree AND 12+ years of experience in product/service/project/program management or software development

• OR equivalent experience.

• Product Management experience working on consumer products and/or Version 1 (v1) products

Product Management IC6 - The typical base pay range for this role across the U.S. is USD $161,600 - $286,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $209,600 - $314,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until December 28, 2024

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .