Content Writer BCforward is currently seeking a highly motivated Content Writer remote opportunity. Position Title: Content Writer Location: Remote Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 4 months (Potential chances for extension) Job Type: [FULL TIME] (>=40 HRS WEEKLY)], [CONTRACT], [REMOTE] Pay Range: $28/hr to $30/hr on W2 Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Title: Content Writer Location: Remote Duration: 4 Months (Potential chances for extension) Job Description: * Candidates need experience creating consumer-facing instructions for technical processes for providing self-service and email support to customers. * Experience creating or reviewing training resources and developing internal knowledge base resources is preferred. * The supplier must upload/include a Writing portfolio in addition to the resume during submitting the candidate. * 1-2 years of experience writing and publishing game-related content or training. * Ability to communicate complex information clearly, concisely, and accurately. * Passion for gaming and a sincere interest in the latest technology trends. * Desire to build a world-class player experience from the ground up. Responsibilities: * Research, plan, design, write, and continuously update game-related content and training materials. * Create a wide range of high-quality documentation using clear and concise language. * Collaborate effectively with internal teams located around the world to document clear information on tools, APIs, processes, and agent workflows. * Create player-facing support content and agent-facing documentation and training materials for new launches and updates. * Review and edit content provided by partners, players, and the community. * Collaborate with program managers and player support to keep up with the latest game developments and to author content that will attract and support players. * Use data to inform content and training strategy and improvements. * Align with business goals and team priorities. Candidate Requirements: * Years of Experience Required: 1-2 overall years of experience in the field. * Degrees or certifications required: BA/BS degree or equivalent experience is required to be eligible for this role. * Disqualifiers: Candidates with no gaming experience (had some talented writers but was hard to get up to speed) will not be eligible for the role. * Best vs. Average: The ideal resume would contain gaming and support experience. Also experience with DITA content types and Zendesk publishing and contact management tools preferred. * Performance Indicators: Performance will be assessed based on meeting deadlines, quality of work, ability to work without too much direction, no time to micromanage. Top 3 Hard Skills Required + Years of Experience 1. Minimum 1-2 years' experience with Zendesk experience. 2. Minimum 1-2 years' experience with Office 365. 3. Minimum 1-2 years' experience with SharePoint. Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business an To view the full job description,