POSITION SUMMARY

The Instructor is responsible for providing direct support and employment consultation to program participants. The Instructor will provide ongoing support and training in accordance with production detail in addition to providing a safe and effective work environment whether in the program or in the community.

DUTIES AND RESPONSIBILITIES

• Provide a supportive, caring, safe, and clean environment by attending to individual needs, respecting differences, and supporting growth and independence.
• Provide ongoing, direct supervision of program participants during work time, including breaks, lunch, and before and after scheduled program time.
• Provide training to program participants as needed; monitor work production and quality; count, inspect, package and skid/wrap completed work.
• Assist program participants in developing good work habits and attitudes by simulating a work atmosphere that is compatible with industry.
• Maintain appropriate level of contract supplies to program participants.
• Communicate effectively, accurately, and constructively, relating pertinent information as required in a timely manner.
• Safe operation of industrial equipment.
• Work cooperatively and effectively with others to achieve goals and contribute to a positive team atmosphere.
• Materials handling, including loading and unloading of trucks when assigned.
• Assist in keeping accurate records such as production records (tally sheets, timecards, behavior charting, goal documentation, and inventory).
• Provide transportation for program participants, as necessary.
• Train and coach program participants at community job sites and community volunteer sites.

Requirements

MINIMUM QUALIFICATIONS

1. High school diploma or general education development certificate; some college preferred.
2. One year work experience in industry or rehabilitation; experience in customer service-oriented industry.
3. Valid Pennsylvania Driver's License with acceptable driving record.
4. Must have ACRE Training or willing to be trained and have job coaching experience.

COMPETENCIES

• Problem solving -- identify and resolve problems in a timely manner and gather and analyze information skillfully.
• Interpersonal skills -- maintain confidentiality, remain open to others' ideas, and exhibit willingness to try new things. Support the competence of other members of the corporation in all situations.
• Mathematics -- understand basic mathematical principles.
• Oral communication -- speak clearly and persuasively in positive as well as negative situations.
• Written communications -- edit work for spelling and grammar, present numerical data effectively, create, read and interpret written information.
• Planning and organizing -- prioritize and plan work activities and community activities and use time efficiently.
• Quality control -- demonstrate accuracy and thoroughness and monitor own work to ensure quality.
• Adaptability -- adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events.
• Punctuality -- attend work as scheduled.
• Be able to accept feedback.
• Be able to ask for assistance when needed.