CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? 2nd Shift Operations Manager Mon - Fri 2:00pm - 11:00pm YOUR ROLE Accountable for leading, directing and managing inbound and/or outbound site operations to ensure consistent high level service quality and customer satisfaction, profitable, cost efficient operations, and compliance with company policies and procedures, ISO standards and Sarbanes Oxley requirements, and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values. Must have: functional experience in multiple supply chain service lines (transportation, warehousing, LLP, etc.) WHAT ARE YOU GOING TO DO * Maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending matters with the customer. * Manage on-site parts follow-up team to ensure the right parts arrive at the right time to meet production * Plan and monitor daily staffing schedules, and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. * Ensure directives, rules and procedures are communicated to all operations' staff. * Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients. * Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements. * Train and certify new employees on all performance standards. * Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities. * Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with CEVA personnel policies and procedures. * Areas of responsibility and coordination consist of, but not limited to, inbound shipment of parts and outbound shipments of final product and all the various utilized to perform such work (Suppliers, 3PL's, Carriers, etc.) * Transportation management, including carrier or fleet management, load building and tracking * Inventory management controls to ensure banks, min, and max requirements are being met for inventory levels * Monitors supply chain exception management alerts to optimize value delivered to the customer. * Financial, including procurement, metrics and invoicing for inbound logistics * Coordinating suppliers - on time shipping to schedule, quality issues, overall supplier performance and KPI's * Carrier and Performance tracking and KPI's * Understand freight flows and customer business rules and expectations to solve complex customer supply chain challenges. * Quickly resolve any operations issues to eliminate production loss or tran Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjk0Mzg4LjEwNTA4QGNtYWNnbWxsY2NvbXAuYXBsaXRyYWsuY29t