Housing Coordinator (must reside within North Carolina)

Location: Raleigh, NC

Primary Job Function: Medical Management

ID**: 34486

Job Brief

Associate Degree or equivalent work experience req'd. Must reside in North Carolina. 3+ yrs exp in direct services (housing) for vulnerable populations, non profit or gov't program mgmt (housing services) or both. Valid Driver's License req'd.

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com .

Responsibilities:

The Housing Coordinator will be responsible for: 1) developing and maintaining external relationships with housing and other Social Determinant of Health (SDOH) focused agencies and organizations; 2) leading efforts to identify housing and SDOH opportunities for members; 3) educating, training and consulting internal teams on SDOH resources and systems that are appropriate to members’ needs; and 4) assisting with complex cases for members who are at risk of or experiencing homelessness or require additional SDOH supports to access, improve and stabilize their situation.

The Housing Coordinator will have expertise in navigating federal, state and local housing programs and in understanding the landscape of residential choices for members. The Housing Coordinator will have previous experience in housing case management and services, and advise Care Managers and other member-facing teams on how to assist members in finding and retaining and affordable, accessible housing in the community.

Other key responsibilities for the Housing Coordinator include:

• Establishing –and evaluating - innovative partnerships with housing and SDOH organizations to develop and increase access to affordable and accessible housing options, particularly for those who wish to transition to the community.

• Partner with community based organizations to develop and implement training specific to affordable housing services. Creating a culture of housing at through on-going trainings and consults to Population Health in identifying housing options for members.

• Serving as subject matter expert and organization resource in housing and representing the social determinant of health and healthy opportunity needs for members.

• Developing standards and procedures for staff used to close the loop on resource connections to housing and other in-home supports.

• Representing the business in community meetings and workgroups relevant to housing issues of our members and will help secure housing for those members experiencing housing insecurity and homelessness.

Education/Experience:

• Bachelor’s Degree preferred

• Associate Degree or equivalent work experience required

• The Coordinator must be familiar with the relevant public and private housing and SDOH resources and stakeholders.

• Ability to leverage knowledge and experience of affordable housing programs for identified populations at a local, State and federal level to identify and develop housing opportunities.

• A minimum of 3 years of experience in direct services (housing) for vulnerable populations, non-profit or government program management (housing services), or both.

• Ability to employ Motivational Interviewing and other person-centered approaches to engaging members in housing navigation services

• Strong written and verbal communication skills.

• Must also be able to provide effective training, prepare written reports, and maintain client documentation.

• Ability to effectively present information and respond to questions from staff, members, funders, governmental agencies, and the general public.

• Demonstrated knowledge of the system of housing opportunities and how to access them (e.g., Coordinated Entry system, public housing, eviction prevention/rental assistance programs, legal assistance, affordable housing applications / re-certification process, etc.).

• Ability to work in various communities and travel throughout the State of North Carolina required.

• Valid Driver’s license.

Diversity, Equity, and Inclusion

At Amerihealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

EOE Minorities/Females/Protected Veterans/Disabled