About SANS

SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS’ ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place. We fuel this effort with high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional. Our data, research, and the top minds in cybersecurity collectively ensure that individuals and organizations have the actionable education and support they need.

Join the SANS Team

At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).

Summary of Position

The Director of Product for Enterprise Solutions is a leadership role responsible for driving the strategic direction, development, and delivery of enterprise-grade products and solutions. These solutions include account management, enterprise data management, ecommerce, reporting, and SSO. We are seeking a seasoned product professional to help us expand the B2B capabilities we provide to our enterprise buyers and to support our internal finance, customer success, and sales teams in selling our cyber security training products and services globally. The ideal candidate has a passion for building and developing people and teams and executing the product lifecycle to deliver enterprise solutions that align with market needs, business objectives, and customer expectations. The ability to nurture a collaborative environment consistent with SANS culture is critical, as is deep experience implementing ecommerce integrations and enterprise software solutions that increase efficiency and revenue growth.

Key Responsibilities

Product Strategy and Vision:

· Define and articulate the product vision and strategy for enterprise solutions in alignment with the company’s overall goals.

· Identify market trends, customer needs, and competitive landscape to create a robust product roadmap.

Product Development:

· Manage the entire product lifecycle, including ideation, development, launch, and iteration.

· Partner with engineering, design, and data teams to deliver high-quality, scalable, solutions that meet enterprise-level security, compliance, and performance standards.

Market and Customer Focus:

· Engage with customers, stakeholders, and industry experts to gather insights and validate product requirements.

· Collaborate with sales and marketing teams to position the enterprise training products effectively in the market.

Team Leadership:

· Build and mentor a team of product managers, fostering a culture of innovation, collaboration, and accountability.

· Implement processes and best practices to drive efficiency and alignment across engineering, customer success, sales, and finance.

Performance Metrics:

· Define and monitor key performance indicators (KPIs) to measure the success including customer satisfaction scores, adoption rates, and revenue growth.

· Use data-driven insights to make informed decisions and adjust strategies as needed.

Stakeholder Management:

· Serve as the primary point of contact for executive leadership regarding business systems and enterprise initiatives.

· Identify and prioritize growth opportunities aligned with business objectives and stakeholder expectations.

Other Duties as Assigned

Qualifications

· 12+ years of product management experience delivering highly successful business systems integrations and enterprise software solutions that resulted in an increase in efficiency or revenue growth.

· 10+ years of progressive experience managing and developing people and teams, including direct managerial experience hiring and mentoring product managers.

· Strong understanding of enterprise software, SaaS platforms, and B2B markets.

· Proven ability to drive product innovation and scale solutions globally.

· Ability to execute large, strategic initiatives with company level impact on the product and business.

· Customer-centric mindset with a passion for solving complex enterprise challenges.

· The ability to navigate ambiguity and make decisions in a fast-paced environment.

· Strong interpersonal skills to build relationships across teams and with external stakeholders.

· Demonstrated business acumen and history of accountability and performance delivery, leading teams to meet or exceed objectives.

· Multi-year track record of efficiently partnering with cross-functional stakeholders.

· Deep experience connecting enterprise solutions to customers and business value.

· Superior communication and presentation skills.

· Proficiency in agile methodologies and product management tools.

· Comfortable working in a virtual organization with some travel

· Fluent in English, particularly in written communications

Preferred Qualifications

· Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Commerce Cloud Developer).

· Experience working with global sales organizations

· PMP Certification

· Certification in Agile, Scrum, or Product Management.

Reporting Relationships

This position reports to the Head of Product Management and has direct reports.

Work Environment

This position is full-time remote and requires working during US/EST business hours. 20-25% travel to company events and customer meetings is required.

Equal Opportunity Employer

SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

In addition, all qualified applicants with arrest or conviction records will be considered for employment.

California residents for SANS privacy notice for California job applicants

The base salary range for this position is between $200,000 and $220,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

In addition, SANS provides the following benefits:

Medical

Dental

Vision

Short-Term Disability

401(k) with company match

Employee Assistance Program

Supplemental Life Insurance and AD&D

Paid Time Off

Company Paid Holidays

Volunteer Paid Time Off

Department

Information Technology (IT) - Product Development

Employment Type

US Employee | Full-Time

Minimum Experience

Manager/Supervisor

Compensation

$200,000-220,000 annually