JOB REQUIREMENTS: Technical Support Specialist - Ag Seasonal Products Location US-IA-Ames \| US-WI-Racine \| CA-SK-Saskatoon ID 2024-26171 Category Support Position Type Full-time Overview CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360 agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial\'s 35,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world. The Technical Support Specialist -- Ag Seasonal Products provides technical support to CNH Employees, Dealers, and Customers. You will be a team member within the North American Product Support organization. These Teams have three primary roles within the North American CNH Industrial commercial operations: Provide expert technical advice to dealership service department technicians and CNH Industrial Field Service people; help improve reliability and serviceability of CNH Industrial products; author and maintain service information and solutions into the ASiST Knowledge database for Dealers to reference. This position is eligible for a hybrid work schedule and can be located in Ames, IA, Racine, WI or Saskatoon, Canada. Responsibilities Diagnose and trouble-shoot a variety of tractors within the CNH product portfolio Use mechanical and electronic test equipment to interpret fault codes, and operating parameters Interpret operating parameters for acceptable vehicle performance Answer technical questions from CNH dealers or from CNH Field Service people using personal knowledge, experience, and available reference sources in a timely and urgent manner Provide solutions consistently... For full info follow application link. CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal \"EEO is the Law\" poster and its supplement at https://www.dol.gov/agencies/ofccp/posters. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/07797E81F6BD453E Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.