Full-Time Care Team Associate - Pediatrics - Queens

Reports to: Director of Operations, Pediatrics

Queens, New York, 11354

United States

The Care Team Associate is a trained medical office assistant who will be assigned to either a medical assisting or patient services representative role, based on the needs of the clinical unit.

Responsibilities :

• Registration competencies

• Complete all aspects of registration, including insurance verification and sliding fee scale

• Handle phone calls appropriately

• Monitor patient flow and address wait time or other concerns

• Assess and assist with patient needs including questions regarding insurance, scheduling, and referral

• Collaborate with other care team members to address patient needs

• Medical assisting competencies

• Perform c linical tasks such as taking vitals, phlebotomy, EKG, Point-of-Care, CLIA-waived procedures, other routine procedures and tasks as assigned

• Conduct screening using standardized tools, interview patients, take history, and chart documentation

• Offer preventive screening services and provide patient health education

• Disinfection and tidiness of clinical area and medical equipment

• Conduct pre-visit planning, manage provider panel and support smooth patient flow

• Assist with inventory management

• Assist provider with office procedures

• Perform other duties as assigned

  Minimum Qualifications :

• Bilingual in English/Spanish

• Associates Degree, equivalent college credits, or 2 years of work experience

• Work experience in the health care field preferred

• Medical Assistant Certification preferred

• Basic CPR (BCLS) Certification required (Health Center will provide if needed)

• Excellent interpersonal skills, ability to work as part of an interdisciplinary team

• Maintain a cooperative relationship with co-workers

• Respond promptly to requests

• Adapt to changes in practice operations and workflows as they emerge

• Approach work with a good attitude and flex

• Good problem solving skills

  Compensation and Benefits :

• Salary: $50,000.00 - 52,000.00 per year

• Medical insurance

• Employer-paid dental, vision, disability and life insurance

• 403(b) retirement savings plan

• Flexible spending accounts for transit, parking, health and dependent care

• Paid time off (28 days for the first year of employment)

• Employee Assistance Program

• Tuition reimbursement for eligible employees, and

• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program