Job Purpose: Provides pest control services by placing pest control materials; conducting inspections; resolving customer dissatisfactions. Duties: * Plans service calls by checking service contract schedule; organizing driving route; arranging and confirming daily appointments. * Evaluates pest control situation by inspecting conditions; identifying new infestations and determining causes; analyzing treatment, prevention, and exclusion options. * Places pest control materials by determining appropriate bait, including gels, dust, granules, and liquids; applying pest control materials to interior and exterior. * Presents new service proposals by explaining provisions and options. * Collects revenue by obtaining service verifications. * Completes records by entering required information. * Maintains quality results by adhering to company standards. * Maintains safe work habits by following company standards. * Resolves customer dissatisfactions by investigating complaints; identifying solutions. * Updates job knowledge by participating in educational opportunities; reading technical publications. * Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Customer Service, Customer Focus, Decision Making, Documentation Skills, Supply Management, Verbal Communication, Listening, Informing Others, Attention to Detail, Attendance, Job Knowledge