Job Description

• Provides reception/front desk responsibilities such as greeting customers, determining the reason for their visit, providing services, and directing them to the appropriate staff or service
• Provides support for the resource room and other office functions, including Employment Services
• Maintain current working knowledge of guidelines, rules and regulations of consortium programs
• Explain services and programs available to customers
• Impeccable customer service skills needed
• Maintain awareness of community resources and labor market information
• Enter data into approved systems, such as, OSMIS, Excel, and other databases
• Flexibility to change schedule, if needed
• Reports to the Area Manager or designee
• Part-time position, 27 hours per week;
• Must have a High School Diploma or GED