Company Summary Statement

Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

The Instructor, Gas Operations provides technical training to individual contributors in Gas Operations, a major business unit which supplies customers with gas in a safe and reliable manner. The Instructor, Gas Operations leads and supports the upskilling and continuous education of unionized employees within both Gas Field Operations (GFO) and Customer Meter Service (CMS) by delivering high quality learning experiences that meet technical, safety, and regulatory requirements. This individual supports the corporate mission by promoting the company values of Safety, Passion, Innovation, Responsibility, Integrity, and Teamwork (SPIRIT) and modeling the expected behaviors and attitudes of trainees and all employees.

Responsibilities

• Core Responsibilities

• Creates, facilitates and delivers theoretical, practical, and technical training to Gas Operations employees through a variety of methods including (but not limited to) experiential, simulation, instructor-led and computer-based training, etc.

• Conducts progression training, Operator Qualification (OQ) reviews, and coordinates with cross-functional teams and departments to prepare trainees for standard assessments (e.g., OQ exams) in a timely manner.

• Supports the design and development of cohesive and innovative curriculum and training programs by preparing lesson plans, developing learning materials, demonstrating a strong commitment to company’s safety policy and aligning courses to meet regulatory standards.

• Creates a positive and constructive learning environment by managing time effectively and adjusting training delivery based on trainee needs.

• Demonstrates trust and credibility by developing strong relationships and partnering with diverse stakeholders to identify and meet training needs.

• Exhibits willingness to learn and teach new programs, skills, methods, procedures, equipment, etc.

• Serves as a Subject Matter Expert (SME) to support business needs and drives compliance with company-approved methods of utility installation and maintenance to field personnel.

• Conducts knowledge checks and assesses trainee proficiencies in a fair and objective manner.

• Maintains records and monitors course completions, attendance, assessments, and qualifications.

• All other duties and projects as assigned.

Qualifications

Required Qualifications

Education

• High school diploma or equivalency required.

Experience

• Minimum of five (5) years’ direct experience in gas field operations and additional five (5) years’ experience in combination of gas field operations and/or gas instructor position

• Familiarity with gas regulation & procedures such as Federal DOT 192 CFR, NGA Pipe Joining Manual

• Excellent knowledge of gas-related equipment such as meters, headers, CGI, fittings, regulator stations, valves, McElroy fusion machine etc.

• Working knowledge of computer systems, I-pad, word, excel etc.

Licensure / Other Qualifications .

Driver’s license is required

Preferred Qualifications

Gas field operations experience highly preferred

Experience in directly managing a field work force (union) highly preferred

Associate’s degree or higher preferred

#RIE

Required Qualifications

Education

• High school diploma or equivalency required.

Experience

• Minimum of five (5) years’ direct experience in gas field operations and additional five (5) years’ experience in combination of gas field operations and/or gas instructor position

• Familiarity with gas regulation & procedures such as Federal DOT 192 CFR, NGA Pipe Joining Manual

• Excellent knowledge of gas-related equipment such as meters, headers, CGI, fittings, regulator stations, valves, McElroy fusion machine etc.

• Working knowledge of computer systems, I-pad, word, excel etc.

Licensure / Other Qualifications .

Driver’s license is required

Preferred Qualifications

Gas field operations experience highly preferred

Experience in directly managing a field work force (union) highly preferred

Associate’s degree or higher preferred

#RIE

• Core Responsibilities

• Creates, facilitates and delivers theoretical, practical, and technical training to Gas Operations employees through a variety of methods including (but not limited to) experiential, simulation, instructor-led and computer-based training, etc.

• Conducts progression training, Operator Qualification (OQ) reviews, and coordinates with cross-functional teams and departments to prepare trainees for standard assessments (e.g., OQ exams) in a timely manner.

• Supports the design and development of cohesive and innovative curriculum and training programs by preparing lesson plans, developing learning materials, demonstrating a strong commitment to company’s safety policy and aligning courses to meet regulatory standards.

• Creates a positive and constructive learning environment by managing time effectively and adjusting training delivery based on trainee needs.

• Demonstrates trust and credibility by developing strong relationships and partnering with diverse stakeholders to identify and meet training needs.

• Exhibits willingness to learn and teach new programs, skills, methods, procedures, equipment, etc.

• Serves as a Subject Matter Expert (SME) to support business needs and drives compliance with company-approved methods of utility installation and maintenance to field personnel.

• Conducts knowledge checks and assesses trainee proficiencies in a fair and objective manner.

• Maintains records and monitors course completions, attendance, assessments, and qualifications.

• All other duties and projects as assigned.

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.