Global Financial Crimes Manager - Project Management / Business Control Manager

Charlotte, North Carolina;Atlanta, Georgia; Chicago, Illinois; Providence, Rhode Island; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.

The Global Financial Crimes (“GFC”) Manager provides performance support coverage for GFC Investigations. The activities include the oversight and adherence to the GFC policy with a focus on quality control monitoring and inspection, investigation procedures, governance and oversight, project management, business support, vendor management and onboarding and operational excellence. Ensures full integration of process and linkage to best practices. Works closely with the GFC stakeholders.

The GFC Manager ensures consistent quality of support activities, processes, and outputs by reinforcing effective review practices across the team.

Activities this role performs include, but are not limited to:

• Identifies, develops, and implements or, as appropriate, oversees the implementation of reasonable, risk-based internal controls to prevent, detect, and report Financial Crimes

• Achieves compliance with laws and rules relating to Financial Crimes promulgated in the jurisdictions in which the Company does business.

• Evaluates whether internal controls are working effectively and identifying weaknesses or gaps in controls.

• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders on those changes, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed; ensures a comprehensive regulatory inventory.

• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines.

• Responsible for full end-to-end process and project documentation with identification of improvement opportunities to ensure the team is enabling the rest of the organization.

• Responsible for the remediation of financial crimes related C&OR “owned” issues and control enhancements to ensure they are addressed appropriately and timely.

• Ensures metrics are designed to measure key risks and control performance, monitors and reports on metric performance and breach remediation.

• Oversees performance results of investigations, including analysis and trends, to provide feedback while fostering an inclusive team environment.

Responsibilities:

• Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed

• Produces and/or oversees independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders

• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed

• Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks

• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees

• Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes

• Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

Skills:

• Critical Thinking

• Monitoring, Surveillance, and Testing

• Regulatory Compliance

• Risk Management

• Coaching

• Issue Management

• Policies, Procedures, and Guidelines Management

• Strategy Planning and Development

• Written Communications

• External Resource Management

• Reporting

• Talent Development

Required Qualifications:

• 5 or more years of Financial Crimes or relevant work experience

• Process Map and Journey Development and Design skills - intermediate

• Change management or project management experience

• Experience with and strong knowledge of business process management methodology

• Strong and effective communication and presentations skills, verbal and written.

• Ability to solve complex problems through root cause analysis, management by fact and collaboration across wide constituency.

• Solutions oriented - utilize critical thinking skills / business acumen and resources to make sound business decisions and reduce risk.

• Ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing manage multiple priorities.

• Highly organized and able to effectively multi-task.

Desired Qualifications:

• Technical skills - SharePoint, Tableau, Investigations applications

• Comfortable navigating through difficult, complex, or ambiguous situations

• Certifications: ACAMS – Association of Certified Anti-Money Laundering Specialist

• Green Belt or Black Belt certified.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.