This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6767944

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

Verify cash drawers

Read log book and review notes left from prior shift

Operate multi-line phone system

Make guest reservations, cancellations, and modifications

Register guests to rooms during check in

Accommodate basic requests from guests

Understand and adhere to proper credit card and cash handling procedures as assigned

Understand and operate hotel\'s property management system

Send and receive e-mails and faxes

Attempt to resolve guest complaints

Use suggestive selling techniques when making reservations to promote other services of the hotel

Properly administer the use of safety deposit boxes

Coordinate with all departments to ensure that special requests or accommodations are properly handled

Maintain guest privacy as required by hotel policy, local, state and federal laws

Clean, stock, and organize the gift shop

Assist guests in the gift shop, including cashiering purchases

Report all pertinent information to oncoming shift

Maintain a clean, clutter-less, organized work area

Maintain suite shop and other areas including the pool area in a clean, clutter-less and organized fashion as required

Assist with breakfast when appropriate including the coffee station and trash

Clean public restrooms as assigned by shift duty chart

Generally assist to ensure hotel is neat, presentable and offers the guest the best possible experience

Properly use all cleaning chemicals as indicated on their labels

Arrive to work on time as scheduled by supervisor

Keep and maintain uniform in neat, wrinkle-free fashion and wear name tag at all times

Maintain flexible work schedule ie. Weekends, nights, and holidays as required