This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6784035

Major Duties, Responsibilities

• Oversees the ensuring of network/system availability to include all centralized and internet-based resources; communicates status of requested services to county-wide departmental liaisons. Services include (but not limited to): responds to service calls, provides technical expertise, and ensures timely resolution of customer reported problems.
• Oversees small to medium individual and multi-department projects within the ITS project portfolio while observing established ITS project management procedures. Using appropriate technology, creates project deliverables as specified for the project; examples include a requirements document, statement of work, test plans and diagrams.
• Collaborates with county-wide IT stakeholders to define requirements and translate such business needs into technical solutions; provides recommendations for software and/or systems.
• Designs, develops, tests, and maintains custom systems; prepares test plans for assigned systems and develops test data and tests procedures for those systems.
• Prepares and maintains customer and internal documentation.
• Assists in providing technical assistance and training to junior staff.
• Provides level III technical expertise.
• Performs varied systems analysis, configuration, and implementation work.
• Assists in developing departmental standards and procedures; complies with all County and departmental policies and procedures.
• Maintains expertise in current technologies.
• Performs other job-related duties as assigned.