This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6650958

Position Summary:

Provides 911 response and dispatch services for City residents and for other contracting agencies.

Distinguishing Characteristics:

This position has no supervisory responsibilities. This position is expected to exercise sound judgment within guidelines in the disposition of daily activities.

Essential Duties:

• Answers non-emergency and emergency (911) calls.
• Obtain, interpret, process and relay accurate information via department protocols utilizing Emergency Medical Dispatch (EMD) and Computer Aided Dispatch (CAD) systems for both Police and Fire disciplines.
• Calms, negotiates, and communicates with callers; provides lifesaving medical instructions.
• Dispatches officers to various emergency sites for various agencies following various protocols.
• Enters warrants, lost/stolen property, vehicle repo, and missing person\'s information into ACJIS NCIC database.
• Maintains and files records.
• Provides emergency instructions as needed.
• Tracks public work orders and property watches.
• Updates business names and addresses into CAD portion of system.
• Runs criminal histories, vehicle registrations, driver\'s licenses, and warrants as requested by Police Officers.
• Attends meetings and training sessions.
• Trains new dispatchers and call takers.
• Performs other duties as assigned.