This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6733636

This is an onsite position with no remote work option.

Our ideal candidate for this technical position will have direct experience in the following areas:\ Business Process Analysis (BPA), Business Process Reengineering (BPR), ServiceNow Administration, M365, PowerShell, HTML, CSS, JavaScript, Microsoft DevOps, Visual Studio, C#, VB, ASP.Net, MVC, SSIS, SSRS, Structured Query Language (SQL), SQL Server Management Studio (SSMS), Relational Database Design and Administration and IIS support.

Daily activities will include, but not limited to:

• Analyze the needs of Yavapai County departments, gathering technical requirements to assist departments with design, development, procurement, testing and/or integrating software systems to meet business needs.
• Configure and oversee both on-premises solutions and SaaS applications.
• Recommend software upgrades to existing systems and presents newly available options that may better meet the needs of the departments.
• Responsible for monitoring application lifecycle, application performance and troubleshooting any issues that surface.
• Maintain and support custom software applications in accordance with Yavapai County Information Technology lifecycle management policies and procedures.
• Provide subject matter expertise for new technology projects.
• Convey complex technical information to management and departmental customers.
• Deliver service excellence through effective communication and coordination to all relevant stakeholders.
• Create effective service support metrics for all customers and Key Performance Indicators (KPIs) for all services and internal staff.