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The Eastwood Company E-Commerce Product Manager in Pottstown, Pennsylvania

The Eastwood Company is seeking a highly motivated and experienced E-Commerce Product Manager to join and lead our dynamic team. The ideal candidate will be responsible for managing the lifecycle of our e-commerce products, from conception through execution. While leading the Web Dev team, you will work closely with cross-functional teams including marketing, analytics and business partners to drive the development and enhancement of our online shopping platform, ensuring an exceptional customer experience and achieving business objectives.

Join a team/company where:

  • the core values create a team of people who: consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve

  • your skills and input are valued as you impact both the customer and employee experience - you’ll have an impact and a say

  • customers like to buy products to repair/restore/revive their automobiles

  • you participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits

    Responsibilities:

  • Product Strategy: Develop and execute the product strategy and roadmap for our e-commerce platform, aligning with overall business goals and customer needs.

  • Market Analysis: Conduct market research and competitor analysis to identify opportunities and trends. Use insights to inform product development and strategy.

  • Team Performance: Web Dev team meeting or exceeding development and deployment targets.

  • Project Management: Lead cross-functional teams in the development and launch of new features and enhancements. Manage timelines, budgets, and resource allocation.

  • Customer Experience: Analyze customer feedback, behavior, and data to improve user experience. Implement changes based on insights to enhance satisfaction and engagement.

  • Web Functionality : Responsible for prioritizing business requirements and managing code deployments with development team.

  • Quality: Ensure quality code using code reviews and testing scenarios to enhance overall website performance.

  • Collaboration: Work closely with marketing, design, engineering, and customer support teams to ensure product initiatives are aligned and delivered on time.

  • Data-Driven Decisions: Use data and metrics to monitor product performance, assess impact, and make informed decisions. Regularly report on product performance and key performance indicators (KPIs) to stakeholders.

  • Optimization: Continuously evaluate and optimize the e-commerce platform to improve conversion rates, reduce friction points, and increase revenue.

  • Innovation: Stay up-to-date with industry trends and emerging technologies to drive innovation and maintain a competitive edge.

    Qualifications:

  • Experience: 3-5 years of experience in e-commerce product management or a similar role including leading/supervising others. Experience with e-commerce platforms, digital marketing, and user experience design is preferred.

  • Skills:

  • Strong project management and organizational skills.

  • Excellent analytical and problem-solving abilities.

  • Proficiency in data analysis tools and techniques.

  • Effective team leadership and results.

  • Strong communication and interpersonal skills.

  • Ability to work effectively in a fast-paced, collaborative environment.

  • Technical Knowledge: Familiarity with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and web development technologies (e.g., HTML, CSS, JavaScript, JIRA) is a plus.

    Interested?  Take these steps: 

  • Don't delay in responding ... we are eager to fill this position!

  • Take Culture Index - T he Eastwood Company makes use of Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, free from interruptions or distractions, and simply follow the instructions. https://take.surveys.ci/s/btSARNP9xj/60082

    More about our Company

The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects.

The Eastwood Company participates in E-Verify.

 

 

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