Hotel:

Portland Embassy Suites

Banquet Captain

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Embassy Suites Portland Airport - located on Airport Way

Named one of the TOP PLACES to Work in Oregon in both 2023 & 2022 by The Oregonian

Enjoy A Free Shift Meal, Free Parking & Travel Discounts when you join our Embassy Suites Family

Full Time Position - Must have Weekend Availability - Mix of Am & PM Shifts

This is a non-tipped hourly rate position with a pay range of $20.00-$23.00 per hour

The Embassy Suites Portland Airport features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by

planning and implementing the serving details for the event.

Work Performed:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:

• Directs setting up for tables correctly and uniformly in assigned areausingclean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspottedglassware;

• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned andfilled;

• Plans the serving order and orchestrates its completion in a timely, quiet and courteousmanner;

• Ensures the servers are ready to serve the meal when itsprepared;

• Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions asassigned;

• Maintain communication with the guest contact person for guestneeds;

• Set-up, operate and dismantle audio-visualequipment;

• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visualequipment;

• Ableto perform job of Banquet Associate and BanquetBartender;

• Able to understand departmental forecasting to ensure appropriate staffinglevels;

• Assist Banquet Manager orAll PurposeManager with scheduling, training staff, and inventory;

• Ensures service standards are being followed and takes corrective action when they arenot;

• Guide, direct, and motivate banquetstaff;

• Follow all company safety and security policies and procedures, including reporting accidents,injuriesand unsafe work conditions to management;and

• Any and allother work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience

Six months of banquet food service experience

Preferred Prior Experience:

Prior leadership experience

Preferred Education:

High School diploma or equivalent

Required Licenses/ Certification:

Oregon Food Handlers Food Safety certificate or complete training during initial 30 days.

OLCC Alcohol certification or complete training during initial 30 days.

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay

• Significant Travel Discounts on Marriott and/or Hilton properties

• 401k Plans

• Medical Insurance

• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!