Summary The incumbent reports to the Administrative Officer in the Primary Care Division (PCD) and provides administrative support at the VA Portland Healthcare System. The incumbent acts as the primary timekeeper and supports the timely processing of data requests in the Primary Care Management Module (PCMM) Systems. Responsibilities Major duties include but is not limited to: Serves as the primary timekeeper for the Primary Care Division Responsible for the accurate and timely completion of timecards Responsible for identifying and reporting pay concerns as they relate to timekeeping Monitors the status of employees on Leave Without Pay (LWOP) or Continuation of Pay (COP) to ensure timely completion of memos and personal actions Enters Primary Care information into PCMM system, enrolls patients in the Primary Care Teams and assigns patients to the appropriate providers Monitors and tracks the Electronic Wait List (EWL) and grid panels for Primary Care Provides assistance and technical level support from within the Primary Care Service or a comparable setting Performs work in support of general management and/or program analysis functions in which knowledge of the purpose, operation, methodology and techniques characteristic of specific management/program analysis functions is required Monitors alerts in PCMM and address requests for changes to teams and provider panels Maintains accurate enrollment data and identify and correct discrepancies in the data base Uses many forms of communication to monitor and maintain data as well as many forms of tracking database changes Assists with generating reports such as panel sizes activity team assignments, panel size capacity workload and resource utilization, creates templates for report generation, generates reports on a daily, monthly and quarterly as needed and other reports Assists with or provide training, implementation, monitoring and evaluation of all administrative procedures related to PCMM operations Ensures maximum efficiency of the Primary Care clinic operations through appropriate utilization of resources Performs work in direct support of an administrative areas such as management analysis operating program analysis for the Primary Car Management Module package Performs work supporting the study or organizations including work related to surveys conducted to assess organizational performance Performs administrative work, developing routing plans or schedules using standard reference and existing information Provides Fund Control Point clerk duties and fiscal tracking of overtime for the Division Assists and updates office documentation, standard operating procedures and related materials Arranges for agendas, minutes and follow-up support for meetings and committees Assists in the processing of travel and tuition reimbursement paperwork Coordinates the PCD directors' schedules or day-to-day plans in the absence of the Division Secretary Assists with information management utilizing computer equipment and a wide range of software in the development and production of projects and products. Integrates word processing, spreadsheets, tables, graphics and PowerPoint presentations as necessary by assessing the project and applying the appropriate application and formats Works on special project and prepares special and recurring reports as directed Other duties may be assigned that are consistent with the support role. Work Schedule: Monday - Friday 7:00 am to 5:30 pm (8 hour tour within that time frame- specific time to be determined during interview) Position Description Title/PD#: Administrative Support Assistant/PD21695-0 Telework: Telework may be considered for highly qualified candidates and will be discussed during the interview Physical Requirements: The work requires no special physical demands. It may involve some walking, standing, bending or carrying of light items. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level: One year of specialized experience (equivalent to the GS06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Ensuring timely completion and accuracy of timecards, maintaining accurate data and identifying and correcting discrepancies in databases; generating and disseminating reports, assisting and updating office documents, standard operating procedures and other office program related materials; utilizing computer equipment and a wide range of software programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no educational substitution for the GS-07 level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. This job opportunity announcement may be used to fill additional vacancies.