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Martin's Point Health Care Systems Administrator - Remote in Portland, Maine

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

Position Summary

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development, which includes the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of staff in executing, testing and rolling-out the solutions. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values and standards.

Job Description

Key Outcomes:

  • Designs and supports SA-related solutions for various project and operational needs.

  • Installs new / rebuilds existing servers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

  • Installs and configures systems such as mission critical MPHC on prem applications.

  • Develops and maintains installation and configuration procedures.

  • Contributes to and maintains system standards and ensures compliance with industry standards to meet MPCH regulatory and security standards.

  • Researches and recommends innovative, and where possible automated approaches for system administration tasks. Identifies approaches that leverage our resources and provide economies of scale.

  • Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

  • Upgrades and configures system software that supports MPHC infrastructure applications per project or operational needs.

  • Provides Tier 2 support to troubleshoot and resolve all systems applications and infrastructure hardware problems.

Education/Experience:

  • BS or BA in Information Technology, Computer Science or equivalent combination of related education and experience.

  • 4+ years of system administration experience

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org

Martin’s Point Health Care is a progressive, not-for-profit organization providing care and coverage to the people of Maine and beyond. The organization operates six primary care health care centers in Maine and New Hampshire, accepting most major insurance plans. Martin’s Point also administers two health plans: Generations Advantage (Medicare Advantage plans available throughout Maine and New Hampshire), and the US Family Health Plan (TRICARE Prime® plan for active-duty and retired military families in northern New England, upstate New York, and western Pennsylvania). For more information, visit https://careers.martinspoint.org .

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