Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

Unum is seeking a detail-oriented and analytical Business Analyst I to join our Solutions Organization. The ideal candidate will have 2+ years of experience working with Fineos and a strong understanding of Agile methodologies. In this role, you will support the IT Delivery roadmap, ensure alignment across teams, and drive high-quality decision-making processes.

Hybrid opportunity: 2 days per week onsite at our Portland, ME, Chattanooga, TN, or Atlanta, GA campus.

Key Qualifications:

• Bachelor’s degree preferred or equivalent experience.

• 2+ years of experience with Fineos and working within Agile teams.

• Strong analytical and problem-solving abilities, with attention to detail.

• Effective communication skills to articulate complex ideas to diverse stakeholders.

• Familiarity with ITIL processes and business process improvement methodologies.

• Technical aptitude with tools such as JIRA, Confluence, SQL, and Microsoft Excel.

• Stakeholder management experience, with the ability to negotiate and manage expectations.

• Adaptability and flexibility to respond to changing business needs.

• Project management skills, including the ability to break down tasks and manage timelines.

• Continuous learner with an interest in staying updated on industry trends and best practices.

Principal Duties:

• Support Fineos platform configurations, workflows, and reporting to meet business needs.

• Maintain a holistic understanding of the IT Delivery roadmap, ensuring alignment with business goals.

• Collaborate with Product Owners and stakeholders to define user stories, acceptance criteria, and prioritize backlog items.

• Partner with Agile teams to ensure product backlog readiness and compliance with enterprise standards.

• Ensure functional and non-functional requirements are accurately documented and reflected in the product backlog.

• Assist in the testing process, tracking defects, and troubleshooting issues as needed.

• Participate in daily stand-ups, ensuring progress is communicated and any impediments are addressed.

• Engage in industry trend analysis and continuous improvement initiatives.

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Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$60,500.00-$117,500.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum