Description We are on the lookout for an Administrative Assistant to be a part of our team in Portland, Maine. This role is primarily focused on handling customer inquiries and coordinating with field workers for service calls. The Administrative Assistant will also manage clerical tasks such as filing and check depositing. This job offers a long-term contract employment opportunity in a dynamic workplace environment.

Responsibilities:

• Fielding a high volume of inbound phone calls and addressing customer inquiries

• Coordinating with field workers by distributing service calls and providing detailed repair information

• Managing customer-related data entry tasks and maintaining accurate records

• Processing customer requests for repairs and construction services

• Performing administrative duties such as filing and depositing checks

• Prioritizing varying tasks throughout the day and demonstrating flexibility in task management

• Participating in cross-training for multiple aspects of the business operations. Requirements

• Proficiency in answering inbound calls, including managing multiple lines, screening calls, and redirecting as necessary.

• Exceptional customer service skills, including the ability to handle customer inquiries and complaints effectively and professionally.

• Excellent communication skills, both verbal and written, to interact effectively with clients and team members.

• Proficiency in using office software, such as Microsoft Office Suite (Word, Excel, PowerPoint) and email.

• Strong organizational skills, including the ability to manage multiple tasks simultaneously and meet deadlines.

• High attention to detail and problem-solving skills, capable of identifying and resolving issues promptly.

• Ability to maintain confidentiality and handle office matters with utmost professionalism.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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