JOB REQUIREMENTS: Marketing/Innovation: Coordinates cross-functional innovation meetings and responsible for tactical elements (scheduling meetings, notes, shipping materials, etc.) Manages sample requests for customer innovation sessions. Supports on-site customer innovation meetings (meeting room prep, culinary support, etc.) as needed. Serves as a cross-functional team member for FSI CPPM projects as assigned. May serve as project leader as needed. Leads preparation for Monthly Innovation Portfolio Meetings and prepares CRM reports for various business updates and additional assistance as requested. Assists with development of presentation materials and execution and tracking of marketing/product line campaigns. Assist in coordinating customer and internal ideation sessions and product training programs. Responsible for tracking Innovation items with Sales, Finance and Demand Planning and reporting out at various Department meetings Vets sales leads and website inquiries. Manages and updates bulk cheese list for Divisional use. CRM: Acts as administrator for CRM software (Microsoft Dynamics) coordinating system maintenance and training, managing break/fix requests, coordinating the input of updates and data, managing contacts, requesting samples, and regularly pulling reports and trackers for distribution. Provides central point of contact for all change requests and system alternations; provides end user support and ensures updates are well understood, documented, and all processes properly followed. Independently manages external consulting and software development support resources to allow system programming updates to be made in a timely manner. Manages all workflows, process maps, and facilitates integration with Sargento IT when necessary. Builds customer reports and dashboards specific to user needs and job functions. Acts as key point of contact for quality/recall process and ensure all CRM touchpoints are maintained to allow for key customer communications on an automated basis. Train CRM back-up who is able to step in and manage and provide ongoing training to ensure they are updated on system upgrades and changes ***** OTHER EXPERIENCE AND QUALIFICATIONS: Bachelor\'s degree with an emphasis on marketing/business required with at least a year of related experience and/or training. Knowledge of and/or exposure to foundational project management skills or new product development preferred. ***** APPLICATION INSTRUCTIONS: Apply Online: careers.sargento.com/us/en