Sign-on bonus available What you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps. How you will do it * Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. * Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly. * Must have the ability to work alone. * Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment. What we look for Required * Previous experience in Fire Sprinkler industry performing service and repair of Sprinkler and Suppression systems * High School Diploma or equivalent * Have computer/phone skills - Word, Excel, Outlook and mobile apps and functions * Be able to perform service work on all water-based fire protection systems * Ability to work flexible hours including weekends to meet customer requirements * Overnight travel may be required * Must maintain truck inventory to ensure timely response to customer needs * Must adhere to, implement, and follow safety guidelines and procedures at all times * Possess a valid driver's license and driving record that meets company requirements * Follow verbal and written instructions * Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs. * Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc. * Must be able to follow, read and understand all safety requirement of the company and the customer * This role does require an on-call rotation Preferred * NICET certification is a plus * Backflow certification is a plus * Fire pump experience a plus #TechHiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.