Description KEY RESPONSIBILITIES: Effectively partner with business areas and provide subject matter expertise level support to enhance functional business areas through processes and systems improvements. Work with stakeholders to identify and document business requirements for ERP enhancement projects. Proactively identify areas of improvement, collaborate with key stakeholders to identify requirements and drive process and systems enhancements. Work with stakeholders to document business requirements and business process flows in designing and preparing new systems or solutions. Define enhancements to existing systems in order to meet internal and external user requirements. Conduct research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible. Analyze the impact of proposed solutions across the business. Develop use cases to explain and/or demonstrate business requirements and specifications to the IT team and contribute a business or process perspective during design reviews. Document process flows, functional specifications, user stories and test scenarios as needed. Gather lessons learned and obtain final project approval from sponsor and stakeholders. Provide training and support to end-users to ensure successful adoption of ERP solutions. Stay up to date with industry trends and best practices related to ERP implementation and management. Perform other related duties as assigned. QUALIFICATIONS: Bachelor's degree in information technology discipline or related field. Eight or more years of relevant experience may be considered to satisfy educational requirements. 7+ years experience as an ERP Business Analyst role or above. In-depth knowledge of ERP systems, such as SAP, Oracle, Microsoft Dynamics. Epicor experience preferred. Detailed understanding of business operations and accounting principles within an ERP manufacturing environment. Successful project participation in major ERP upgrades or implementations. Effective written, communication skills and demonstrated success in various project methodologies. Detail-oriented, critical thinker with excellent problem-solving and analytical abilities. Experience working with business partners and supporting tasks across multiple projects. PHYSICAL DEMANDS/WORKING CONDITIONS: Standard office environment Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Twin City Fan Companies, Ltd. offers an exceptional compensation and benefits package and career growth opportunities that can only be found in a growing industry leader. EOE/M/W/Vet/Disability