Primary Roles and Responsibilities

1. Support and enhance the usage of multiple software packages such as Salesforce.com, LinkedIn and

   RainKing.

2. Maintain and improve the initial implementation of Salesforce.com including the shaping of future

   phases and rollouts.

3. Create and provide pipeline reports, dashboards, list views to support the business.

4. Ensure proper access and content is available for the sales team and other end users.

5. Work with Account Managers, Sales Engineers and Project Managers to ensure proper completion

   of records in Salesforce.com.

6. Demonstrate a strong business acumen with a working understanding of sales, marketing,

   marketing automation systems, product development and sales territory structures.

7. Provide software support for users company-wide.

8. Develop working relationships with Value-added Resellers (VAR) within the industry.

   Knowledge, Skills and Abilities

9. Experience with CRM systems, reporting and rollout and adoption, Salesforce.com preferred

10. Good working experience with MS Word, Excel, PowerPoint, SharePoint

11. Ability to quickly learn new analytic techniques and related tools

12. Ability to assist sales team members with a variety of questions

13. Ability to display strong self-initiative and support recommendations with sound thinking

14. Strong problem solving skills

    Education and Experience Requirements

    Education Level: Bachelor's Degree

    Education Focus (Field of Study): Business or Marketing

    Relevant Work Experience: 1 - 3 Years

    Experience Specifics (if applicable): Technology industry/VAR experience preferred

    Required Certifications: Salesforce.com Administration Certification preferred

    Ability to travel is essential.

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.