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JPMorgan Chase Risk Management - Home Lending Business Analyst - Senior Associate in Plano, Texas

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Risk Management - Home Lending Business Analyst - Senior Associate in the Risk Control Strategy team, you will own initiatives relating to control recertification's, business readiness and resiliency, audit/exam management, and issue/action plan oversight. You will be a critical member of the (HL) Risk Management team assisting reporting and analytical teams with controls oversight related to reporting, data analytics, and CORE testing.

This role requires your basic knowledge, background, and experience in risk data management, risk management reporting, control practices, and project management. Your skills in collaboration, influencing, and matrix management are vital in this role. You will assist with the oversight and execution of the control processes for risk data aggregation, data management, and risk reporting across the Home Lending Risk space. This includes developing process assessments, control assessments, control planning, implementation planning, and documentation of control processes. You will play a critical role in ensuring these controls are appropriately represented in CORE testing.

Job Responsibilities:

  • Support the annual control recertification process by collecting, tracking, and assisting with updates for each control in the CORE system and ensuring that the entire process is current, complete, and easy for the user to follow

  • Manage business readiness and foundational support functions such as business resiliency, legal obligations, application and access management, change management, record retention, distribution lists, shared mailboxes, shared drives, SharePoint, vendor control, Intelligent Solution and User Tool compliance, control standard reviews, and code versioning and logic reviews

  • Assist in the entire Action Plan life cycle by helping teams self-identify issues, develop Action Plan milestones, support testing and closure of the Action Plan, and incorporate changes into BAU processes with metrics to track as applicable

  • Provide support and guidance throughout audit and exam processes - reporting, collecting evidence, and prepping teams and leaders for a successful audit/exam event

  • Provide regular status reports to Senior Management of critical issues and significant concerns or delays

  • Evaluate control implementation plans to be sure they align with business needs

Required Qualifications, Capabilities, and Skills:

  • Experience in project management

  • Strong interpersonal skills to build effective, collaborative, cohesive relationships across all levels of the organization

  • Ability to build partnerships with others and work toward a common vision or goal

  • Ability to work in a highly dynamic environment with changing and multiple priorities

  • Strong communication skills (verbal and written), including the ability to understand issues and highlight potential solutions

  • Strong organizational skills and the ability to support complex projects

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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