As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platform, Web Hosting team , you hold a key role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. You will bring your deep experience to enable and support SRE transformation and culture in IP Web Hosting team.

The JPMC Web Operation & SRE Team is responsible for providing build, SRE and operational support services for enterprise applications hosted on both internal and public cloud for multiple lines of business giving the successful candidate an opportunity to broaden not only their technical skills but also knowledge of the businesses that combine to make up JPMorgan. The Web product offerings enable greater automation, security and stability within the web middleware product space. The team works in conjunction with other technology towers and LOBs to ensure that Web products are deployed around a set of standards and best practices that is integrated with the enterprise infrastructure. We are looking for a Web Engineer who has a proven track record in building and supporting application on Cloud.

Job responsibilities

• Build, support, Monitor and Automate web product on AWS infrastructure

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team

• Drive initiatives to improve the reliability and stability of web Hosting platforms using data-driven analytics to improve service levels

• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers

• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise

• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems

• Provides comprehensive and ongoing guidance, tools, and solutions to support the firms' growth

• Works toward becoming an expert on the applications and platforms under your influence while understanding their interdependencies and limitations

• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Bachelor of Science/Computers degree or equivalent experience

• AWS Exposure (Understanding and working experience in AWS applications, and understanding of resiliency, scalability, observability, monitoring etc,)

• Experience in provisioning AWS infrastructure through Terraform

• Experience as SRE in complex and mission critical applications involving multitude of components of varying technical generations

• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform

• Strong knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform

• Strong knowledge and experience in observability, monitoring, alerting, and telemetry collection using tools such as Cloudwatch, Grafana, Dynatrace, Prometheus, Splunk, etc.

• Fluency in at least one programming language such as (e.g., Python, Terraform, Ansible, Java Spring Boot, Shell Scripting, .Net, etc.)

• Strong communication skills with ability to mentor and educate others on site reliability principles and practices

• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines

• Drive to self-educate and evaluate new technology

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans