Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Operational Risk Management (ORM) Lead, you will be responsible for the design and execution of the Compliance, Conduct and Operational Risk (CCOR) Framework including establishing policies and standards that set forth the minimum requirements for Lines of Business (LOBs) and Corporate Functions (CFs) regarding the identification, measurement, monitoring, management, and reporting of compliance, conduct, and operational risk. You will help the firm manage its wholesale loan services group in a responsible way by anticipating new and emerging risks. Your expertise will be crucial in ensuring that the firm not only complies with regulatory requirements but also fosters a culture of risk awareness and proactive management. Moreover, you will play a pivotal role in crisis management, providing critical insights and leadership during times of operational stress. Your impact will influence not just the firm's risk profile, but also its reputation and long-term sustainability.

The Commercial & Investment Banking CCOR Advisory team is accountable for the management, execution and oversight of the CCOR program for the Commercial & Investment Banking businesses and function.

CCOR maintains oversight of the firm's compliance conduct and operational risk management activities. CCOR is responsible for the design and execution of the CCOR program, which consists of the second line of defense's responsibilities in managing the firm's compliance, conduct, and operational risks. CCOR Program sets forth JPMorgan Chase & Co.'s (JPMC's) second line of defense coverage of Compliance, Conduct, and Operational risk and establishes policies and standards which manage Compliance, Conduct and Operational risk across the firm. CCOR's risk management framework also includes independent assessment and oversight of Compliance, Conduct and Operational risk inherent with the firm's business and activities.

Job Responsibilities

• Understand the key processes and controls performed related to wholesale lending.

• Perform independent assessment of operational risks through CCOR's Operational Risk Framework.

• Calibrate view points and present findings to the 1st Line of Defense (\"LOD\") and Commercial & Investment Banking CCOR Management.

• Partner with 1st LOD to strengthen the Operational Risk environment of the firm using analytics and independent challenge.

• Develop and/or challenge KPIs / KRIs related to these risks through effective monitoring activities.

• Proactively analyze operational risks to identify and make recommendations for process or control changes and system enhancements.

• Prepare and/or review Operational Risk materials for management meetings, Control Committees, etc.

• Lead or participate in various projects and strategic initiatives across CCOR.

• Work collaboratively with global team members across LOBs and Corporate Functions and participate actively in working groups.

• Perform other duties as assigned by the Operational Risk Management Executive.

Required qualifications, capabilities, and skills

• Bachelor's Degree in finance or a related field with proven financial industry experience

• 7+ years of experience with operational/credit risk management, control management, product control, compliance or audit in the financial industry

• Experience in lending, payments, Commercial / Investment Banking or other relevant wholesale financial services products

• Effective analytical and problem-solving skills, with the ability to break down complex business processes, analyze potential risks and think outside-the-box

• Ability and proven track record of providing constructive challenge to proactively identify operational risk

• Effective written and verbal communication and presentation skills with the ability to understand risks and their drivers and to form and explain articulate views including effective interaction with senior management

• Self-motivated with the ability to manage competing priorities, make independent decisions and work with limited supervision while exceling in a dynamic, demanding environment

• Proven history of developing strong teams

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans