Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Schedule: Full Time - Monday- Friday, Day Shift, 7:30AM- 4PM

Summary:

The Maternal Fetal Medicine (MFM) Department manages care of high-risk patients pre-conceptually, and in the first, second, and third trimesters of pregnancy. We provide specialty care in partnership with the primary Obstetrician on a referral basis.

The Coordinator’s position has a dual role of front desk and clinical responsibilities.

The front desk tasks are answering the telephone, registration, scheduling initial & follow up appointments, insurance verification & obtaining authorizations, collection of co-payments, scanning documents/records in the Electronic Medical Records, etc.… and as expounded upon in the job description. Excellent communication skills!

The clinical portion of the job description calls for certification as a (CMA) Certified Medical Assistant/Certified Medical Technician with experience in an outpatient office setting, rooming patients, monitoring vital signs, medication reconciliation, phlebotomy, chaperone for required procedures, etc.…and as expounded upon in the job description.

Responsibilities:

• Responsible for routing, archiving and scanning sensitive patient documentation, reporting critical values to medical director, scheduling and coordinating patient appointments, and addressing all third-party inquiries. Schedules all surgical cases in Penn Chart as case requests.

• Manages physician's surgery and clinic schedules

• Manages conversion from paper medical record to electronic medical record (Ambulatory PennChart), providing oversight and technical support throughout the process. Optimized technology, standardized processes and procedures, identified and resolved workflow issues

• Performs patient check-in; elicits patients’ chief complaints through history-taking and observation within the scope of a certified medical assistant. Takes vital signs, height and weight, performs appropriate patient screening and puts patients in exam rooms.

• Collect co-pays and obtain referrals and pre-authorizations when necessary. Manages/facilitates patient flow during patient care sessions.

• Maintains and orders clinical supplies.

• Greet incoming patients, noting their arrival time in the scheduling system

• Confirm patient demographic information by providing Princeton Consent and HIPAA privacy notice to patient for completion

• Instruct new patients in proper method to complete new patient information forms, obtain insurance information, set up medical record and attach copies to the encounter slip.

• Answer assigned telephone lines appropriately and promptly, transferring to correct parties when necessary. Take clear and precise messages, assuring they are placed in appropriate location for communication.

• Accountable for improving patient care through adherence to all patient safety and quality standards, regulations, and best practices.

Credentials:

• MA-AAMA or MA-AMT or MA-NCCT or MA-NHA (Required)

• Active certification as a Certified Medical Assistant

• BLS required (Americal Heart Association)

Education or Equivalent Experience:

• 2+ years Experience preferred

• Bilingual preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 253316