ServiceNet is looking for an experienced, forward-thinking case manager to join our team in our Shelter and Housing Division. Together, we provide our guests with the time and support they need to get their lives back on track and make a successful transition into permanent housing. \$21.00/ per hour plus \$1,000 Sign on Bonus Position Responsibilities: - Conduct intakes and assessments for guests as they enter the program; - Provide support and advocacy to shelter and transitional housing recovery participants assisting them to access, - utilize, and follow through with treatment, social service, medical, vocational, housing, and associated community resources that promote self-sufficiency. - Weekly meetings with families / individuals to review service treatment plans, set goals, facilitate referrals, and evaluate progress. - Contribute to the creation of a positive residential milieu in collaboration with participants and shelter staff. - Write clear and objective case management notes, progress notes, and any other record keeping that may be assigned Qualifications: - Bilingual (Haitian Creole / French / Spanish) candidates encouraged to apply! - High school diploma or equivalent, plus additional training equal to two years of college. - One year of experience working with people living on a low income, or who are affected by mental health issues and/or addiction. - Knowledge of surrounding area social service agencies. - Valid Driver\'s license and an acceptable motor vehicle record. Benefits / Incentives: - Starting \$21.00 hr. - Paid orientation and trainings. - Generous time-off package. - Comprehensive health and dental insurance plans. - 403(B)-retirement plan, with employer matching. - Long-term disability benefits; paid life insurance. - Advancement opportunities; tuition assistance; and several more benefit options. ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. For more information and to apply click here{target="blank" rel="noreferrer noopener"} At ServiceNet, you will make a real difference. Whether you?re working in residential direct care, clinical care, peer support, or other valuable roles, you?ll be part of a compassionate team dedicated to supporting our community. And with over 1,500 employees and 100 programs across western Massachusetts, we?re confident there?s a role that?s the right fit for you. ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We?d love for you to join us! Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.