Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Discover Impactful Work

The Commercial Operations Manager provides superior customer service and acts as a liaison to Sales and Service management, developing mutually agreed targets, processes, and goals. The manager selects, develops, and evaluates personnel to ensure efficient operation and continuously seeks process optimization.

A day in the life

• Lead daily operations of a remote Regional Commercial Operations team.

• Coordinate revenue execution with sales, field, finance, legal, operations, and Global Commercial Operations-Central (GCO-Central).

• Track and develop critical metric performance.

• Ensure compliance with contractual and regulatory requirements, include trade, quality, environmental, health and safety.

• Empower and support personnel to exceed goals.

• Recommend budgetary expenditures and labor needs.

• Participate in continuous improvement initiatives.

• Manage employment processes: hiring, coaching, development, and performance management.

• Maintain quality partnerships and act as a liaison for policy updates and change management efforts.

• Develop a collaborative culture through team-building activities.

• Represent the Americas region in global GCO efforts.

Keys to Success

Education

• Bachelors degree required

• MBA or advanced degree preferred

Experience

• 10+ years of experience in commercial operations, supply chain management, business development, sales cycle processes, capital equipment support or related.

• 4+ years of experience in people management.

Knowledge, Skills and Abilities

• Ability to hire, empower, and develop remote team members.

• Experience with continuous quality improvement and project management.

• Proficient in ERP and CRM systems, spreadsheets, and database tools.

• Excellent interpersonal skills, with experience in persuasive communication.

• Experience in a multicultural environment.

• Knowledge of accounting and compliance practices in a publicly traded company, such as GAAP and SOX preferred.

• Experience with international freight transit of capital equipment a plus.

• Experience with compliance regulations, including trade laws.

• Proficient at Spanish and or Portuguese a plus.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Compensation and Benefits

The salary range estimated for this position based in Oregon is $118,100.00–$177,200.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.