Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

The Sr. Analyst, Business Systems has extensive experience in analyzing and improving business systems. They take the lead on major projects, mentor junior analysts, and provide strategic insights to optimize business processes. This role involves complex problem-solving, advanced technical skills, and the ability to influence decision-making. Senior analysts are expected to have a deep understanding of the business’s strategic goals and how technology can be leveraged to achieve them.

Responsibilities:

Project Management

• Lead and manage cross-functional teams to deliver projects on time and within budget

• Develop project plans and timelines

• Monitor and track project progress

• Communicate project updates to stakeholders

Business Process Analysis

• Analyze current business processes and identify areas for improvement

• Facilitate discussions with stakeholders to gather requirements

• Develop and document new processes

• Create training materials and conduct training sessions for end-users

System Implementation

• Collaborate with IT teams to design and implement new systems

• Develop test plans and conduct system testing

• Coordinate user acceptance testing

• Troubleshoot and resolve system issues

Data Analysis

• Gather and analyze data to identify trends and patterns

• Create reports and dashboards to present findings to stakeholders

• Make recommendations based on data analysis to improve business processes

Change Management

• Develop change management strategies to ensure smooth implementation of new systems or processes

• Communicate changes and updates to stakeholders

• Provide training and support to end users

• Monitor and measure the success of change management initiatives

Vendor Management

• Evaluate and select vendors for software and systems

• Negotiate contracts and manage vendor relationships

• Ensure vendors are meeting agreed-upon deliverables and service level agreements

• Stay updated on industry trends and advancements in technology for potential vendor partnerships.

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.

• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.

• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:

• A bachelor’s degree in Information Technology, Computer Science, or a related field with at least 4 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

• In-depth knowledge of enterprise software applications and databases.

• Proficiency in system integration and understanding of the software development lifecycle (SDLC).

• Proven leadership abilities with experience in team management and development.

• Strong project management skills to oversee complex IT projects.

• Excellent communication skills to effectively collaborate with IT teams, vendors, and business stakeholders.

• Ability to explain technical concepts to non-technical audiences.

• Strong analytical and problem-solving skills to troubleshoot issues and improve system performance.

Preferred Qualifications:

Advanced certifications in enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, or other relevant technologies

Salary range:

$81,000.00 - $146,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation