Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!

Allied Universal is looking to hire a Site Training Manager.

This position manages all training coordination and documentation on a local level of all contract security officer staff for a specific location. This role shall also work in support of or in conjunction with the National Training Coordinator for the Enterprise-wide platform.

The person in this role should be knowledgeable in but no limited to the following baseline topics and have instructional experience within the following subjects:

• Emergency Communications

• Incident Command

• General Incident Reponses and Assessment

• Fire Incident Response and Assessment

• Bomb Threat Response

• Hazardous Materials Response

• Biological and Chemical Response

• Violence in the Workplace Response

• Civil Disturbance Response

• Active Shooter Response

• Crime Scene Management

• Shelter In Place

• Earthquake Response

• Power Outage Response

• Severe Weather

• Elevator Entrapment

• Emergency Medical Response

Other Responsibilities:

• Identify internal and external training programs to address competency gaps

• Assess training needs for new and existing employees

• Partner with internal stakeholders regarding employee training needs

• Organize, develop or source training programs to meet specific training needs

• Prepare, facilitate, monitor, evaluate and document training activities within the local security division of the company.

• Liaise with subject matter experts regarding instructional design

• Develop training aids such as manuals and handbooks

• Inform employees about training options

• Map out training plans for individual employees

• Present training programs using recognized training techniques and tools

• Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching

• Design and apply assessment tools to measure training effectiveness

• Track and report on training outcomes

• Provide feedback to program participants and management

• Evaluate and make recommendations on training material and methodology

• Maintain employee training records

• Handle logistics for training activities including venues and equipment

• Establish and maintain relationships with external training suppliers

• Coordinate off-site training activities for employees

• Manage and maintain in-house training facilities and equipment

• Keep current on training design and methodology

General Skills

• Knowledge of office management systems and procedures

• Excellent time management skills and ability to multi-task and prioritize work

• Attention to detail and problem solving skills

• Excellent written and verbal communication skills

• Strong organizational and planning skills

• Proficiency in MS Office, esp. Word, Excel and Outlook

Education and Experience

• Experience with instruction or training

• Knowledge of instructional and learning theory and principles

• Knowledge of instructional design

• Knowledge of training methodologies

• Knowledge of learning management systems

• Knowledge of competency assessment

• Proficient in basic PC operations

Qualifications

• Four year degree in Criminal Justice, Business Administration or related field

• Previous Contract Security, facilities management, military or law enforcement experience

• At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).

• Ability to develop and grow customer relationships

• Experience in hiring, developing, motivating and retaining quality staff

• Outstanding interpersonal and communications skills required

• Ability to work in a team-oriented management environment with the ability to work independently

• Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis

• Previous payroll, billing and scheduling experience preferred

• Ability to work in a team-oriented management environment while having an entrepreneurial attitude

• Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2024-1271402

Location: United States-Pennsylvania-Pittsburgh

Job Category: Account Manager, Management