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CSC ServiceWorks Mgr RDC and Inventory in Pittsburgh, Pennsylvania

The CSC ServiceWorks Story

We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

Overview

Position Summary:

Primary responsibility for leading and developing teams responsible for Receiving & Shipping, and Inventory management at designated RDC operation; driving a LEAN continuous improvement culture and approach; develop and deploying process standards, tools, and technology; and leading and supporting RDC initiatives.

Key Job Responsibilities:

  • Manage day-to-day operations of the RDC, inclusive of receiving, shipping and inventory management.

  • Lead RDC and inventory fulfillment team and their corresponding activities.

  • Collaborate with Planning teams to maintain appropriate part inventory.

  • Track, cycle count & maintain inventory (New & Used) accuracy; reconcile discrepancies.

  • Assign tasks as needed to ensure receiving and shipping performed timely (within SLA).

  • Reconcile invoice discrepancies for purchased inventory; POC for AP inquiries.

  • Oversee warranty / guarantee submission for inventory on a timely basis.

  • Oversee the maintenance of warehouse equipment (i.e., forklifts, pallet jacks, etc.).

  • Identify and drive continuous improvement with OS&D (IB & OB).

  • Analyze and proactively identify inventory shortages and/or delivery issues.

  • May mentor and train new Warehouse & Inventory Specialists.

  • Onboard, train, and mentor team as needed.

  • Review, analyze and create reports as need.

  • Maintain a safe parts/warehouse operation per government safety regulation and company policy. Manage team to ensure all work is completed in a safe manner.

  • Other duties as assigned.

Required Knowledge, Skills, and Abilities:

  • Leadership – Ability to set the direction for the entire department, providing guidance and mentorship to team, and overall responsibility for team performance

  • Supply Chain expertise – Knowledge and understanding of basic functions like receiving, shipping, inventory management

  • Organizational – Focused, intentional results driven individual. Ability to manage through ambiguity and create action plans to meet objectives.

  • Communication – Ability to present in small groups, holding one-on-one conversations with customers, internal & external team members

  • Data analysis – Ability to look at data and identify opportunities, or make recommendations

  • Other – Able to work flexible hours, when necessary, proficient with computers, smart phones, & tablets, ability to read, interpret, and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Special Requirements, Licenses, or Certificates:

  • Maintain a valid driver’s license and clean driving record

  • Maintain efficient record keeping skills

  • Ability to prioritize tasks in a busy warehouse and delivery environment

  • Maintain valid forklift certification per local government regulation and company policy

Physical Requirements:

  • Specific physical demands may vary based on assigned geography or equipment

  • Must be able to lift up to 35-100 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)

  • Push and pull hand carts loaded with washers and/or dryers and/or air machines

  • Ability to maneuver in restrictive areas; often squatting, kneeling, crawling and reaching overhead, while lifting, holding and maneuvering tools or service parts weighing from 20-50 lbs.

Benefits & Perks

  • Work Life Balance!

  • 75% Employer Contribution to Medical, Dental, and Vision insurance

  • Health Savings Account with Employer Contribution

  • Year-round Work & Paid Training

  • Company Paid Life, Short-term, and Long-term Disability Insurance

  • 401k with generous Company Match

  • Paid Time Off (PTO) & Holiday Pay

  • Flexible Spending & Health Savings Account

  • Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

  • Education Reimbursement Program

  • Paid employee Referral program

What we’re looking for

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

Minimum Salary

USD $74,257.11/Yr.

Maximum Salary

USD $89,108.54/Yr.

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