Administrative Assistant

This position will support UPMC Hillman Cancer Center Volunteer and Community Services Department and Ground Floor operations in an administrative capacity.

Applicants should have skills to work both as part of a team and in an independent manner. This role provides support to the overall success of the department with volunteer onboarding paperwork and recordkeeping. Additionally, this position will be required to guide and direct patients and visitors to the facility. This position has regular interactions with volunteers, employees, and patients and thus must be able to function professionally and confidentially in a healthcare office environment.

The ideal candidate has at least one year of related office work experience. Knowledge and experience of using Word, Excel, Microsoft Teams, Outlook is a must. Excellent communication skills (oral and written) are required.

Duties include:

Schedules meetings/interviews with volunteer applicants and manages calendars in coordination with others; provides logistical support as needed.

Answers phone, takes messages, and transfers callers; provides general information and appropriately answers customer inquiries from walk-ins, incoming calls, and emails; supports information desk and resource center coverage as needed in administrative capacity.

Works with the team to identify departmental improvements for efficiency and accuracy; participates in the programmatic development changes as needed.

Prepares volunteer files upon start and monitors for annual requirement completion; ensures confidentiality of sensitive information and materials.

Performs a variety of clerical duties, including updating content on department website, filing paperwork, and data entry.

The job duties outlined in this job description include common job responsibilities for this title and level of jobs and are not intended to cover every duty. The University reserves the right to assign other duties to employees that are not listed in this job description.

Job Summary

Performs administrative assistant support work of moderate complexity.

Essential Functions

Performs administrative assistant support work of reasonable complexity.

Physical Effort

Little physical effort required. Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

Assignment Category: Part-time regular

Job Classification: Staff.Administrative Assistant II

Job Family: Administrative Support

Job Sub Family: Clerical

Campus: Pittsburgh

Minimum Education Level Required: Associate's Degree

Minimum Years of Experience Required: 3

Will this position accept substitution in lieu of education or experience: No

Work Schedule: Monday - Friday, 8:00am - 4:30pm, flexible, 20-25 hours per week

Work Arrangement: Monday - Friday, 8:00am - 4:30pm, flexible, 20-25 hours per week

Hiring Range: TBD Based Upon Qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

*Child Protection Clearances:  Not Applicable

Required Documents: Resume

Optional Documents: Cover Letter

PI259820799