This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4290471

• Good Customer Service
• Computer Skills
• Phone etiquette
• Retail experience
• Experience in a fast-Paced environment.
• Supportive Environment
• Manage office staffing, operations, and logistics for multiple offices with support from Associate\ Team Leaders
• Partner with the District General Manager (DGM) to create and implement office-level growth\ plans and client growth targets, which includes developing local partnerships and managing\ office community involvement.
• Assist DGM in recruiting and interviewing candidates for tax office associate positions
• Conduct timely performance reviews and partner with Associate Relations Center to resolve\ associate issues and address performance concerns.
• Ability to effectively communicate in person, via phone and in writing
• Must complete 10 hour continuing education requirement and meet all other IRS and applicable\ state requirements.\ \

Joining us as a Multi-Unit Team Leader, you\'ll provide leadership over three H&R Block tax offices. Using\ your people management experience and passion for helping people, you\'ll provide leadership to the\ customer-centric teams in the offices you manage to accelerate their seasonal tax business.

You\'ll serve as the front-line manager responsible for leadership and development of associates, delivering\ an outstanding client experience, and achieving all office related growth objectives for three tax offices.\ Prior tax preparation experience is not required.

You\'ll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then\ transition to a full-time schedule from January through April.

POSITIONS AVAILABLE AT THE FOLLOWING LOCATIONS:

Jacksonville, Bryant, Lonoke, Benton, Cabot (2 locations), Little Rock (5 locations), Crossett, Heber Spring, Hot Springs (3 locations), Greenbrier, Conway (2 locations), El Dorado, Camden, Malvern, Arkadelphia, Clinton, Hope, Marshall, Warren, Fordyce, Prescott, Melbourne, Mountain View, North Little Rock (3 locations), Kiehl, Maumelle, Pine Bluff, White Hall & Stuttgart.