JOB SUMMARY

Remote position - Patient Access Team

The Business Analyst 1 performs activities to help systems, applications and reporting that are essential to core business processes.

The pay range for this position is $25.14/hr (entry level qualifications) - $42.11/hr (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience.

ESSENTIAL FUNCTIONS OF THE ROLE

• Coordinates and facilitates process improvement initiatives, new product implementations, and system upgrades to enhance patient access, streamline administrative workflows, and improve overall service efficiency.

• Meets with department subject matter experts and decision-makers to ensure compliance with patient access standards.

• Facilitates business workgroups for the purpose of enhancing business processes, operations and information process flow.

• Diagnoses problems and find solutions to meet user requirements.

• Acts as a liaison between business owners, end users and the information systems solution team.

• Develops, documents, and oversees the ongoing management of department access standards.

• Ensures that patient access requirements are traceable and testable, while integrating best practices into business applications to enhance access efficiency, patient experience, and workflow optimization.

• Utilizes internal and external sources to collect information and create written reports and visual representations for presentation and dissemination.

KEY SUCCESS FACTORS

• Bachelor’s degree in Business or Finance preferred; or equivalent combination of education and experience in healthcare or managed care operations and/or business processes

• Able to identify, document, and help implement efficient business solutions to improve patient access and streamline workflows.

• Able to work well within a team environment and independently on projects that enhance patient access efficiency and service quality.

• Understanding of patient access metrics, insurance verification, and scheduling best practices is a plus.

• Proficient with PC-based systems including: Microsoft Excel, Access, PowerPoint, and the ability to learn new information systems and software programs

• Excellent data and problem-solving skills

• Proficient verbal and written communication skills

• Excellent business and technical writing skills

BENEFITS

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

• EXPERIENCE - 2 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.