Job Description:

System one is seeking a Technical Systems Analyst for a long-term opportunity with a growing beauty care manufacturer in Phoenix, AZ.

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

• Handle business-critical IT tasks and systems at on-site locations and remotely.

• Take responsibility for projects and solutions within the larger business initiative.

• Work with internal and external partners to communicate project status, activities, and achievements.

  Responsibilities

• Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.

• Monitor data-center health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.

• Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments.

• Perform Tier 1 and Tier duties related to troubleshooting to identify root causes and provide technical support.

• Perform routine and scheduled audits of all systems, including backups.

  Required skills and qualifications

• 5+ years of proven success in a similar IT role

• Experience with or knowledge of programming languages (PowerBI preferred) and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.

• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure).

• Experience operating as a Tier 1 and Tier 2 IT analyst.

• Experience administrating a cyber security training program a plus.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.