This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6665807

TECHNICAL INTEGRATION SOLUTIONS MANAGER

Summary:

The Technical Integration Solutions Manager will manage all technical aspects of highly visible, multifaceted projects under a well-defined project management methodology to meet the project goals and objectives. This role will be a subject matter expert in integration with a solutions-oriented approach, considers the big picture, thinks logically, and applies experience end-to-end and beyond to implement practicable and creative solutions. The Technical Integration Solutions Manager will ensure successful delivery of HIE services, products, and software.

This position is based in Phoenix Arizona, Denver Colorado, or Grand Junction Colorado. Our strategic flexibility allows for local work from home opportunities.

Essential Duties and Responsibilitiesinclude the following:

Analyze interface specifications and HL7 messages/CCDA documents for implementation projects

Strategically collect, retain, and normalize meaningful data from Contexture participants for current and future use

Troubleshoot and manage technical issues during Data Analysis, Build, QA, UAT testing and postproduction support with participants and vendors

Ensure that solutions are aligned to customer needs and requirements

Work with internal and external customers, leads the creation of the functional specification and system arrangement (equipment) within budget and on schedule

Drive reliable and best practice technical solutions to complex problems during the implementation process

Analyzes delivery systems requirements and build systems/interfaces in a variety of platforms to support HIE services and products

Customize delivery that is interoperable with diverse systems

Help to scope and define integration projects, including but not limited to:

Participate in integration discovery and scoping meetings with participants and their vendors

Document integration requirements and project deliverables and providing this to the sales team for incorporation into billable SOWs as needed

Interface with the Outreach team and the participants vendor when needed, to coordinate key customer delivery activities

Helps to identify gaps between business requirements and technical design solution documents, ensuring products are developed to include scalability for future project implementations, supportability for operations, and adequate reporting/logging

Understands the scope and details of project plan and can identify and communicate the need for technical resources for tasks or assigned areas of responsibility

Lead technical discussions between community participants and vendors to establish network connectivity to HIE and configure software solution according to desired clinical workflow for hospitals, labs, payers, physician practices, and any new participants

Troubleshoot with participants and vendors to identify and remediate any gaps in the interface specifications and clinical data (HL7 messages, CCDA documents, Reports) during Data Analysis, Build, QA, UAT testing, and postproduction support

Identify, prioritize, direct, communicate and drive to resolution all technical issues and risks to mitigate negative impact to community satisfaction, schedule, and budget forecasts during implementation and support CORHIO Service Desk on post-production issues

Escalate critical issues having significant organizational or project impacts to leadership

Provides advocacy on project risk avoidance and mitigation

Establishes and maintains client relationships with technical POCs. Communicates client feedback to leadership as appropriate

Facilitate and encourage participant commitment and collaboration to meet all interface specification requirements and HIE Gold Standards t alleviate defects in future project phases and postproduction

Suggests, implements, and owns improvements and proactively addresses issues. Answers all inquiries in a timely basis

Participates in design, review and influences critical technology projects within scope of role and team

Performs technical consultant duties to internal teams, participants, and vendors on, but not limited to, HL7 standards, patient identity best practices, interface requirements, quality measures, and information system workflow for smaller and/or less technical healthcare organizations

Is Solutions focused; does not just ask the question or raise the issue but provides options and leadership to solve the problem

Understands the software technology through active and hands on integration development activity

Contributes to repeatable HIE implementation methodologies and artifacts

Contributes to knowledge management capital through activities such as creating and updating Technical Solution and Technical Specification templates, Technical Implementation Guides, and connectivity documents

Create repeatable implementation plans, when possib