Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

Join Our Salesforce Integrated Sales & Marketing Product Team

At the heart of our Enterprise Salesforce Center of Excellence (COE), we are reimagining how we deliver platform solutions to enhance our strategic agility, accelerate time to market, and optimize delivery effectiveness. Our mission is to empower our marketing, sales, and account development teams to collaborate seamlessly and drive exceptional results in a multi-channel era.

We work closely with various departments, onboarding new ones and expanding relationships with existing to help deliver against their digital acquisition and marketing goals. As we navigate new challenges, we need to do more with our existing talent: driving sales, retaining clients, and enhancing overall satisfaction. Salesforce is the cornerstone of our strategy, fueling enhanced productivity across our organization.

We’re on a journey to build a best-in-class Product Organization—one that not only understands technology but also how it intersects with the people who rely on it every day. Innovation, fresh perspectives, and insightful ideas are at the core of how we create powerful, personalized, and fulfilling experiences for our customers. If you're passionate about creating breakthrough products and making a tangible impact on our marketing partners, sales teams, and customers, this is the place for you.

You won’t just keep up; you’ll lead the way!

As part of our team, you’ll be challenged every day to shape the future of our Enterprise Sales & Marketing Teams. Here’s what you’ll be doing:

Role: Sr. Associate Digital Product Manager

As a Sr. Associate Digital Product Manager, you’ll be at the forefront of driving improvements to our digital acquisition marketing products and delivering innovative capabilities for our marketing and sales partners. You’ll help define our product roadmap and strategy across digital acquisition, working closely with product teams, stakeholders, managed services, and end users to drive adoption, refinement, and value. This role positions you at the center of global markets, prospect segments, and business lines—crucial areas where your impact will be felt.

In this high-profile role, you’ll enable cutting-edge, cross-channel capabilities that empower our marketing teams to drive digital engagement and elevate prospect experiences at scale. You’ll also play a key role in continuously improving our capabilities, serving as the essential link between our users and teams, and helping us iterate, test, and learn.

Key Responsibilities:

• Collaborate with Product Managers: Partner with the Prospect Marketing Capabilities Sr. Digital Product Manager to enhance our digital marketing products and develop new capabilities. Become a subject matter expert, deeply understanding the needs of our partners and shaping our product strategy.

• Drive Engineering Initiatives: Work closely with our engineering team to ensure they understand the business outcomes we aim to achieve. Assist in advancing key initiatives, crafting stories, and maintaining documentation alongside the Sr. Digital Product Manager.

• Stakeholder Partnership: Build strong relationships with marketing, data, sales, technology, and compliance teams. Understand their needs, advocate for optimal solutions, and help prioritize workstreams. Serve as the bridge between business and technology, ensuring alignment across all parties.

Qualifications:

• Experience: 2-3 years in a product development or marketing technology role.

• Technical Proficiency: Hands-on experience with marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Experience Manager, Salesforce CRM).

• Communication Skills: Excellent communication abilities to align stakeholders, influence priorities, and foster positive relationships.

• Curiosity & Problem-Solving: Passionate about understanding complex systems and processes and finding ways to improve them.

• Self-Motivation: Energetic, self-driven, and thrives in a fast-paced, complex environment.

• Project Management: Strong project management and analytical skills.

• Agile Methodology: Experience with Agile software development methodology.

Qualifications

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Product

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 24016558