Job Information
Motion Recruitment Partners Remote Service Desk Technician in Phoenix, Arizona
Remote Service Desk Technician
Phoenix, AZ
100% Remote
Contract
$16/hr - $20/hr
A food distribution company with locations around the US is currently looking for a Service Desk Technician to add to add to their growing team. This individual will be focused on taking inbound calls from their customers who are having technical issues with the companys internal proprietary systems. An ideal candidate will have excellent customer service skills, prior call center experience and some technical aptitude.
Contract Duration: 6-12 months
Required Skills & Experience
1+ years of technical support/customer service experience
Prior experience talking customer support calls
Ability to relay highly technical information to less technical individuals
Experience adapting in a fast-paced environment
Ability to meet deadlines and work under pressure
Prior expeirence working with a ticketing system and documenting interactions
Desired Skills & Experience
- Experience with Microsoft suite of tools
What You Will Be Doing
Tech Breakdown
- 100% Proprietary Systems
Daily Responsibilities
- 100% Customer Support
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Jordan Carbonell
Specialization: Technical Support
Motion Recruitment Partners
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