Description

The Quality Manager coordinates the activities required to implement and maintain the Mistras Quality Assurance Program. The Quality Manager provides quality training and utilizes quality and continuous improvement tools to assure the effectiveness of the quality assurance program by way of internal and external audits, customer complaints, corrective actions, etc. The candidate must be able to work as a team member in the continual improvement of production processes and procedures, work with customers to define and document their requirements. Oversee and perform planning and quoting for a variety of processes. Provide concise, documented, “hands on” training and guidance to the Chemical Process and Masking Technicians as well as Quality Inspection personnel. Provide quality, efficient, cost effective, resolution to chemical process problems as they occur. Any other activity or task qualified for when directed by Mistras management. Accurate record keeping, environmental compliance management and due diligence reporting.

MAJOR RESPONSIBILITIES/ACTIVITIES:

• Implement, maintain and enhance the Quality Assurance Program.

• Conduct internal/external and/or supplier audits.

• Manage Prime Contractor, Nadcap or other third-party audits.

• Manage the Nonconforming Material process and perform data analysis.

• Manage the Calibration/Recall systems for tools and equipment.

• Manage the Corrective and Preventive Action process and perform data analysis.

• Review and approve specifications, contracts, purchase orders, job travelers and work instructions to ensure process accuracy.

• Answer customer questions, provide records, and document customer feedback.

• Manage the approval of suppliers, procurement of quality items and services.

• Manage the personnel qualification and certification process, maintaining records, working with NDT Level III certifiers.

• Contribute to the implementation of new procedures based on specification requirements within the company.

• Ensure changes to the Quality Assurance Program are documented by either revising the affected documents or reviewing the revised documents.

• Coordinates continual improvement methodology and facilitates companywide training to ensure consistent quality workflow

MINIMUM REQUIREMENTS:

• Quality related experience. Exposure to metal finishing processes, (Anodize, Chemical Conversion, Coating Applications), NDT, etc. Familiar with Aerospace prime contractors, and Nadcap audit preparation experience.

• HAZMAT certified

• Superior written and verbal communication skills

• Proficiency in Microsoft Office applications

• Group facilitation skills

• The ability to solve problems

• Ability to work without direct supervision

• The successful candidate must be able to deal with diverse work groups and work overtime as needed.

ESSENTIAL PHYSICAL FUNCTIONS:

• Frequent lifting up to 30 lbs.

#LI-GF1

Fulltime positions with competitive wages and benefits that include health, dental, vision

and 401(k).

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)